Madison Hughes
Orlando,FL
Summary
Dynamic professional with a strong background in social media management and customer service. Proven ability to collaborate with teams to develop impactful content strategies and foster positive client relationships, driving engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Social Media Content Creator
First Tyr Solutions
Orlando, FL
05.2025 - Current
- Developed content strategy to increase social media followers and engagement.
- Collaborated with marketing team to develop content strategies.
- Created engaging social media content for various platforms.
- Wrote compelling captions and copy for social media posts.
- Designed visuals using graphic design software for posts.
- Scheduled and published content across multiple channels.
Gymnastics Coach
Double Down Athletics
Oviedo, Florida
10.2024 - 08.2025
- Instructed athletes in proper techniques and safety protocols during practices.
- Organized and led team practices, focusing on skill development and teamwork.
- Developed personalized training plans for gymnasts of varying skill levels.
- Evaluated athlete performance and provided constructive feedback for improvement.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
- Created a safe and supportive environment for athletes to practice their skills.
- Maintained equipment and facilities to ensure a safe training environment.
- Engaged parents in athlete progress through regular communication and updates.
- Communicated with parents regarding children's behavior and progress in class.
Host
Texas Roadhouse Restaurant
Sanford, FL
07.2024 - 02.2025
- Greeted and seated guests promptly to enhance dining experience.
- Provided excellent customer service by anticipating customer needs.
- Handled guest complaints with professionalism and empathy.
- Managed waitlist and reservations using restaurant scheduling software.
- Collaborated with servers and kitchen staff to ensure smooth operations.
- Maintained cleanliness and organization of front-of-house areas.
- Assisted in training new hosts on procedures and customer service standards.
Cashier
Jax Outdoor Gear
Fort Collins, Colorado
04.2023 - 07.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained organized cash register area for optimal workflow.
- Ensured accurate cash handling during shift changes.
- Handled returns and exchanges per company policies.
- Assisted customers with product inquiries and recommendations.
- Collaborated with team members to enhance customer service experience.
- Provided support during promotional events and sales activities.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Associates - New Media Communications
Valencia College
Orlando, FL12-2027
High School Diploma -
Oviedo High School
Oviedo, FL05-2025
Skills
- Content strategy
- Social media management
- Content creation
- Social media marketing
- Team collaboration
- Client engagement
- Goal setting
- Communication skills
- Active listening
- Team collaboration
Timeline
Social Media Content Creator
First Tyr Solutions
05.2025 - Current
Gymnastics Coach
Double Down Athletics
10.2024 - 08.2025
Host
Texas Roadhouse Restaurant
07.2024 - 02.2025
Cashier
Jax Outdoor Gear
04.2023 - 07.2023
Associates - New Media Communications
Valencia College
High School Diploma -
Oviedo High School