Madison Hutchison
Port Orchard
Summary
Diligent barista with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
6
6
years of professional experience
Work History
Medical Assistant - Registered
Peninsula Dermatology
06.2024 - Current
- Assisted in patient intake by recording medical histories and vital signs accurately.
- Maintained cleanliness and organization of examination rooms, adhering to infection control protocols.
- Scheduled patient appointments and managed follow-up reminders using practice management software.
- Prepared treatment areas with necessary supplies and equipment for dermatological procedures.
- Educated patients on post-treatment care instructions to promote optimal healing outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Implemented best practices in surgical techniques, improving overall procedure outcomes consistently.
- Performed surgical procedures following established protocols to ensure patient safety and outcomes.
Barista
Cup of Jo
07.2022 - 06.2024
- Prepared and served food items according to customer specifications and dietary restrictions.
- Operated espresso machines and grinders to create high-quality coffee beverages.
- Monitored beverage quality by tasting drinks regularly and adjusting recipes as needed.
- Collaborated with team members to streamline service during busy shifts effectively.
- Implemented daily cleaning checklists to maintain compliance with health standards.
- Assisted in managing inventory levels of coffee beans, syrups, and supplies for optimal service.
- Maintained a clean and organized workspace for optimal productivity and safety.
Nanny
Michelle Hammel
02.2023 - 05.2023
- Provided specialty care for a child with down-syndrome, catered to his needs such as helping with speech therapy, and providing unique enrichment.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Prepared meals according to dietary needs of the family's children.
- Provided positive reinforcement through rewards systems for good behavior.
- Developed an understanding of each child's individual strengths and weaknesses.
- Encouraged developmentally appropriate language skills through conversation and activities.
Barista
The Coffee Spot
08.2021 - 10.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Warehouse Supervisor
Olympic Farmstyle Events
01.2022 - 07.2022
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Coordinated with other departments to ensure smooth flow of materials.
- Directed receiving, warehousing, distribution and maintenance services.
- Supervised loading and unloading of materials from incoming trucks.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
Courtesy Clerk
QFC - A Kroger
12.2019 - 08.2021
- Greeted customers and provided assistance in locating items.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Organized backroom areas for efficient storage of merchandise.
- Assisted customers with product selection and answered questions about store policies.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Carried out special orders requested by customers promptly and efficiently.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
Education
High School Diploma -
Peninsula High School
Gig Harbor, WA06.2022
Skills
- Operations Management
- Material Handling Practices
- Quality Checks
- Stock Audits
- Opening and Closing Duties
- Cash Handling
- POS Systems
- Customer service
- Effective multitasking
Timeline
Medical Assistant - Registered
Peninsula Dermatology
06.2024 - Current
Nanny
Michelle Hammel
02.2023 - 05.2023
Barista
Cup of Jo
07.2022 - 06.2024
Warehouse Supervisor
Olympic Farmstyle Events
01.2022 - 07.2022
Barista
The Coffee Spot
08.2021 - 10.2022
Courtesy Clerk
QFC - A Kroger
12.2019 - 08.2021
High School Diploma -
Peninsula High School