Madison Ibarra
Tracy,CA
Summary
Observant individual with excellent interpersonal and communication skills building meaningful relationships with clients and families in need of Health Services. Experienced in working with clients from diverse cultural and religious backgrounds, bringing outstanding performance through collaboration to meet common goals. Offers crisis intervention to help individuals navigate through traumatic experiences. Hardworking and passionate individual with strong organizational, communication, and leadership skills. Eager to bring knowledge and support to the workplace.
Overview
7
7
years of professional experience
Work History
Mental Health Specialist II
San Joaquin County Behavioral Health Services – 24 Hour Crisis Services
07.2023 - Current
- Develop and maintain confidence and cooperation of clients and patients under HIPPA privacy laws
- Recognize and respond to symptoms of mental disorders and substance abuse
- Work to establish and maintain effective working relationships with regional hospital ER staff, local law enforcement officials, and staff from psychiatric facilities throughout the state of California
- Participate as a member of a treatment team in developing and modifying treatment plans and case managing for mentally ill clients
- Maintain records, prepare reports and perform other duties, including seeking placement for client’s placed on WIC5150 psychiatric holds or WIC5355 conserved clients at appropriate facilities
- Provide skilled direct patient care to clients in a 24-hour psychiatric facility, evaluate patient progress/regression, and assist with providing counsel to clients and family with mental health illnesses.
Front of House Team Member
Chick-Fil-A
01.2023 - 02.2023
- Serving customers through order taking (drive-thru and in-house)
- Maintaining the dining room and serving dine-in customers
- Preparing drinks, desserts, and bagging meals
- Cash-handling between myself and customers on a regular basis.
Bookstore Team Member
Biola Campus Store
08.2021 - 12.2022
- Assisted in fulfilling orders for bookstore, as well as delivering personal mail to students
- Received product, student packages and merchandise alike
- Completed regular inventory of sales floor as well as back room
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Contributed to team success by completing jobs quickly and accurately.
Multi-purpose service clerk / Head seafood Clerk
SaveMart Supermarket
03.2020 - 08.2022
- Assisted cashier to relieve stress from front counter and ensuring customer satisfaction
- Transported merchandise to sales floor and restocked shelves, racks and bins
- Greeted, serviced, and thanked all customers
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Merchandise Associate
TJX Companies - TJMaxx
09.2019 - 02.2020
- Seasonal Position
- Serving customers with respect and patience
- Maintaining the merchandise floor and stocking
- Helping and assisting with customer check outs regularly
- Setting up TJX credit card accounts for customers.
Volunteer middle school youth group leader
Grace Church – Converge Pac West
04.2017 - 08.2018
- Taught and counseled youth ages 8 to 14
- Planned weekly groups as well as special events and overnight retreats
- Built lasting relationships with youth and parents or guardians through intentionally seeking out families and providing attentive care and support in any way I could.
Education
Master of Public Health, emphasis in Global Health -
Biola University
La Mirada, CABachelor of Science in Public Health -
Biola University
La Mirada, CAHigh School Diploma -
Tracy High School
Tracy, CA05.2018
Skills
- Microsoft Office
- Google Drive
- Time management
- Leadership
- Self-motivation
- Adaptability
- Communication
- Eager to learn and teachable
- Crisis Intervention and de-escalation
- Collaboration
- CPR/AED certified
- CPI certified
Timeline
Mental Health Specialist II
San Joaquin County Behavioral Health Services – 24 Hour Crisis Services
07.2023 - Current
Front of House Team Member
Chick-Fil-A
01.2023 - 02.2023
Bookstore Team Member
Biola Campus Store
08.2021 - 12.2022
Multi-purpose service clerk / Head seafood Clerk
SaveMart Supermarket
03.2020 - 08.2022
Merchandise Associate
TJX Companies - TJMaxx
09.2019 - 02.2020
Volunteer middle school youth group leader
Grace Church – Converge Pac West
04.2017 - 08.2018
Master of Public Health, emphasis in Global Health -
Biola University
Bachelor of Science in Public Health -
Biola University
High School Diploma -
Tracy High School
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