Madison Inman
Terre Haute,IN
Summary
Dynamic and engaging, adept in public speaking and customer engagement, with a proven track record at Indiana State University Admissions Office. Mastered first responder skills, enhancing guest safety and experience. Excelled in creating tailored, memorable tours, significantly boosting visitor satisfaction by focusing on interactive presentations and personal connections.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tour Guide
Indiana State University Admissions Office
09.2024 - Current
- Built personal relationships with guests to promote positive experiences.
- Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Life Guard
Wabash County YMCA
06.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored safety of guests in and around swimming pool.
Education
N/A - Undecided
Indiana State University
Terre Haute, INSkills
- Presentation skills
- Public speaking
Accomplishments
I compete in pageants where I have won a People’s Choice award and an Always Keep Fighting award. I also have had the opportunity to hold 3 leadership positions in my organization.
Certification
- Child Development Associate credential
- First Aid
- CPR
- Lifeguard certification
Timeline
Tour Guide
Indiana State University Admissions Office
09.2024 - Current
Life Guard
Wabash County YMCA
06.2021 - Current
- Child Development Associate credential
- First Aid
- CPR
- Lifeguard certification
N/A - Undecided
Indiana State University
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