Summary
Work History
Education
Skills
Timeline
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Madison James

Louisville,KY

Summary

Dynamic customer service associate with proven success at Sav A Step, excelling in customer relations and team collaboration. Recognized for enhancing customer satisfaction through effective communication and a strong work ethic. Skilled in point-of-sale operations, consistently ensuring accurate cash management and fostering repeat business through exceptional service.

Work History

Cashiers / Customer Service Associate

Sav A Step
9260 Smyrna Pkwy
2020 - 2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and maintained a friendly service environment.
  • Managed cash drawer, ensuring accuracy in daily reconciliations.
  • Collaborated with team members to maintain store organization and cleanliness.
  • Trained new cashiers on operational procedures and customer interaction standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
09-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Hospitality and accommodation
  • Dependability and reliability
  • Honest and dependable

Timeline

Cashiers / Customer Service Associate

Sav A Step
2020 - 2021

High School Diploma -

Penn Foster Career School