Madison Johnson
Ottawa,KS
Summary
Multi-tasking Salon Director offering excellent employee coaching and mentoring capabilities. Energetic individual handles customer issues with poise and composure. Excellent record of communication, revenue improvement and stylist retention.
Overview
4
4
years of professional experience
Work History
Salon Director (Manager)
Sun Tan City
06.2022 - Current
- Recruited and hired salon personnel bringing expertise, enthusiasm and talent to business.
- Increased client loyalty by implementing a successful referral program and personalized incentives.
- Analyzed sales data to identify trends in customer preferences that informed new product offerings or promotions.
- Implemented comprehensive staff training programs, resulting in improved performance and skill development.
Office Manager/Nanny
Maley and Sons Construction
03.2023 - 09.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Closing Manager
Homestead Kitchen and Bakery
04.2020 - 08.2021
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
Education
Enrolled - Associates of Science
Johnson County Community College
Overland Park, KS12.2024
High School Diploma -
Baldwin High School
Baldwin City, KS05.2022
Skills
- Cleanliness and sanitation
- Organized
- Hard-working
- Sales experience
- Customer service experience
- Food service experience
- Customer interaction
- Opening and closing duties
- Customer Satisfaction
- Salon safety and security
Extras
Student Council (2018-2019), Basketball (2018-2021), Softball Manager (2019), Volleyball (2019), Spanish Club (2019-2020), Mobile Food Pantry (2019-2021), Volunteer Day (2018-2019)
Timeline
Office Manager/Nanny
Maley and Sons Construction
03.2023 - 09.2023
Salon Director (Manager)
Sun Tan City
06.2022 - Current
Closing Manager
Homestead Kitchen and Bakery
04.2020 - 08.2021
Enrolled - Associates of Science
Johnson County Community College
High School Diploma -
Baldwin High School