Madison Johnson

• Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Planned and executed large-scale events, including managing catering orders.
• Enhanced customer satisfaction by providing attentive service and addressing concerns in a timely manner.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Guided and informed prospective renters regarding available accommodations.
• Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
• Maintained compliance with company policies and procedures for safety, sanitation, and quality.

Established positive connections with patrons to create an exceptional guest experience

Fostered strong teamwork by promoting an inclusive and supportive environment.

Operated and maintained cash registers to ensure accurate financial transactions