Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Madison Johnson

Summary

Dynamic and detail-oriented professional with experience at Turtles Tap, excelling in effective call management and accommodation management. Proven ability to prioritize tasks and resolve customer issues, ensuring a seamless dining experience. Committed to maintaining high standards of cleanliness and customer satisfaction, contributing to a positive atmosphere for guests and staff alike.

Overview

1
1
year of professional experience

Work History

Host

Turtles Tap
11.2024 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Receptionist

Influence Salon
01.2024 - Current
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Associate of Applied Science - Cosmetology

Franklin Cosmetology Institute
Morris, IL
05-2025

High School Diploma -

Morris Community High School
Morris, IL
05-2025

Skills

  • Effective call management

  • Accommodation management

  • Customer engagement

  • Guest relations

  • Server support

  • Effective task prioritization

Interests

  • Volunteering
  • Outdoor Recreation
  • Music
  • Gym Workouts
  • Pilates
  • Crafting and DIY Projects
  • Building others self estem
  • I enjoy helping others and giving back to the communite
  • Styling my friends hair
  • Doing makeup

Timeline

Host

Turtles Tap
11.2024 - Current

Receptionist

Influence Salon
01.2024 - Current

Associate of Applied Science - Cosmetology

Franklin Cosmetology Institute

High School Diploma -

Morris Community High School

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