Madison Jones
Hopewell Junction
Summary
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Ready Coffee
02.2021 - Current
- Supervised daily operations, ensuring team adherence to safety and quality standards.
- Trained new staff on procedures and equipment usage for optimal performance.
- Resolved customer inquiries effectively, promoting a positive service experience.
- Monitored team performance, providing feedback to improve individual and group outcomes.
Receptionist
Joelle Aesthetics
11.2024 - 05.2025
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Coordinated communication between clients and aesthetic practitioners to streamline service delivery.
Education
Esthetician License - Esthetics
Capri Cosmetology
Newburgh, NY08-2024
Skills
- Positive attitude
- Problem-solving
- Customer service management
- Team collaboration and leadership
- Goal setting and tracking
Certification
- Lash Certified
- Makeup Certified
Timeline
Receptionist
Joelle Aesthetics
11.2024 - 05.2025
Shift Leader
Ready Coffee
02.2021 - Current
Esthetician License - Esthetics
Capri Cosmetology