Madison Kidder

• Cleaned and maintained living conditions for animals, reducing stress, and promoting overall wellbeing.

• Monitored animal behavior closely, identifying potential hazards and reporting them to facility management for further evaluation.

• Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.

• Managed and supervised dog playgroups, ensuring a safe and enjoyable environment for all dogs through positive reinforcement and attentive monitoring.

• Developed and implemented tailored training programs for dogs, resulting in improved obedience and social skills.

• Conducted private, and group dog training sessions, specializing in positive reinforcement.

• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

• Provided compassionate care for animals and pet owners during treatment/recovery from illnesses/injuries.

• Ensured accuracy of medical records by diligently documenting all relevant information from each patient visit.

• Aided in the training of new veterinary assistants, improving individual's capabilities, while demonstrating hospital regulations and risk management procedures.

• Maintained a clean and hygienic clinic environment, reducing risk of cross-contamination, and ensuring safety of all animals.

• Enhanced clinic operations, efficiently scheduling appointments and managing veterinarian calendars.

• Observed animals for signs of distress or illness.

• Safely and effectively handled animals of various sizes and temperaments during examinations, treatments, and procedures.

•Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.