Madison Kittelberger
Wheaton,IL
Summary
Dedicated office assistant with strong client communication and scheduling skills. Proven ability to manage online bookings and facilitate a smooth operational flow in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Office assistant/ assistant trainer
Trillion Equestrian
Bolingbrook , IL
12.2024 - Current
- Managed online bookings and payment processing, enhancing user experience and service delivery.
- Handled outgoing and incoming phone calls to support client inquiries.
- Taught riding lessons, focusing on skill development and safety.
- Coordinated employee and client schedules to minimize conflicts and streamline operations.
- Organized and filed office documents, establishing an efficient and accessible information management system.
Assistant Barn Manager
KB Equestrian
Madison, Connecticut
12.2022 - 12.2024
- Coordinated client service schedules, ensuring timely and efficient service delivery.
- Oversaw feeding and care schedules for horse herd, maintaining health and well-being.
- Facilitated riding lessons, enhancing skill development and confidence among participants.
Veterinary Assistant
STACK vet hospital
Syracuse , NY
01.2019 - 11.2022
- Transported pets and assisted during veterinary appointments to ensure smooth and effective care.
- Updated medical charts to maintain accurate health records for all pets.
- Coordinated client communications for appointment scheduling via phone to enhance client experience.
- Maintained facility cleanliness and safety standards to promote a healthy environment for animals.
- Managed dog and cat boarding facility, ensuring high standards of care.
Education
High School Diploma -
Marcellus High School
Marcellus, NY06-2020
Skills
- Office management
- Schedule coordination
- Online booking and scheduling
- Bookkeeping and payment processing
- Client communication
- Customer service and support
- Time management
- Instructional skills
Timeline
Office assistant/ assistant trainer
Trillion Equestrian
12.2024 - Current
Assistant Barn Manager
KB Equestrian
12.2022 - 12.2024
Veterinary Assistant
STACK vet hospital
01.2019 - 11.2022
High School Diploma -
Marcellus High School