Madison Knapp
Battle Creek,MI
Summary
Dedicated Service Worker with exceptional social skills, communication abilities, and a solid background in food service. Committed to upholding health and safety guidelines, I excel in handling food items properly while delivering outstanding customer experiences. Proactively support team members and ensure timely, high-quality food preparation to drive patron satisfaction.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Dairy Queen
08.2022 - Current
- Learned to provide excellent customer service by going out of my way to greet and serve customers with a friendly and professional tone
- Took on management responsibilities by leading shifts and managing my area despite not holding the formal title
- Demonstrated versatility by quickly adapting to various roles within the foodservice environment as needed
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Food worker
Taco Bell
09.2021 - 08.2022
- Oversaw the training of several employees by teaching them all the necessary procedures
- Offered managerial role pre-18, by showing excellent workmanship and leadership skills reflecting early leadership recognition
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Associate of Applied Science - Restaurant And Culinary Management
Lake Michigan College
Benton Harbor, MI05.2026
Skills
- Fast learner
- Organization
- Team Leadership
- Creativity
- Dining area maintenance
- Kitchen Equipment Operation
- Food Portioning Control
- Working with Diverse People
- Food Production
- Attention to Detail
Timeline
Food Service Worker
Dairy Queen
08.2022 - Current
Food worker
Taco Bell
09.2021 - 08.2022
Associate of Applied Science - Restaurant And Culinary Management
Lake Michigan College