Madison Knauth
Chico,CA
Overview
5
5
years of professional experience
Work History
Bartender
Humboldt Cider Company
Eureka, CA
09.2024 - Current
- Maintain a clean and organized bar, bathrooms, and patron seating areas.
- Diligently complete shifts without supervision.
- Process payments efficiently though POS system.
- Resolved customer complaints in a professional manner.
- Create a fun and inviting atmosphere for customers.
- Accurately handle cash exchanges and till amounts.
- Maintained knowledge of all bar options, with the ability to make proper recommendations.
Public Safety Ambassador
University Police Department
Arcata, CA
10.2023 - 05.2024
- Executed comprehensive training on detailed report procedures from authorized officials.
- Entrusted with universal department-issued key for campus buildings.
- Provide vehicle escorts for students in a company vehicle.
- Assisted individuals at the front desk with ease.
- Participated in weekly meetings with management team members to discuss current safety initiatives.
- Conducted fingerprinting for background checks, ensuring a comfortable environment.
- Gained skills documenting data using Google Sheets.
Server
Union Patio Bar and Grill
Oroville, CA
08.2020 - 07.2023
- Delivered exceptional customer service to customers while embodying company values.
- Achieved second highest sales among servers by applying feedback from managers and peers.
- Memorized over 100 menu specials and customizations to enhance dining experiences.
- Demonstrated comprehensive knowledge of full bar offerings, signature drinks, and rotating tap beers.
- Maintained a sociable, friendly, and professional demeanor with all customers.
- Utilized multiple POS systems, including handheld devices, to facilitate transactions.
Education
Bachelor of Arts - Applied Psychology
California State Polytechnic University, Humboldt
Arcata, CA05-2025
Associate of Arts - Psychology
Butte College
Oroville, CA05-2023
Skills
- Cleanliness and hygiene
- Patience and tolerance
- Time management
- Attention to detail
- Outstanding customer service
- Strong multitasking
- Positive interactions
- Interpersonal communication
- Report writing
Timeline
Bartender
Humboldt Cider Company
09.2024 - Current
Public Safety Ambassador
University Police Department
10.2023 - 05.2024
Server
Union Patio Bar and Grill
08.2020 - 07.2023
Bachelor of Arts - Applied Psychology
California State Polytechnic University, Humboldt
Associate of Arts - Psychology
Butte College