Madison Knight
Springfield,MO
Summary
Finance professional with significant expertise in managing comprehensive bookkeeping responsibilities, including accounts payable and receivable. Recognized for reliability in maintaining accurate financial records and collaborating seamlessly with team members to meet organizational goals. Known for adaptability in dynamic environments and strong analytical skills.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
9
9
years of professional experience
Work History
Bookkeeper/Accountant
Incredible Pizza Company
Springfield, MO
04.2022 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed accounts payable and receivable, ensuring timely processing of invoices.
- Reconciled monthly bank statements to maintain accurate financial records.
- Managed multiple tasks and met time-sensitive deadlines.
Deposit Services Clerk
Great Southern Bank
Springfield, MO
03.2021 - 04.2022
- Trained new hires on customer service policies and procedures.
- Processed account maintenance requests and checked for alignment with bank policy.
- Immediately reported discrepancies and assisted in clearing discrepancies.
- Maintained confidentiality of bank's customers and adhered to all regulatory requirements.
- Monitored and verified suspicious activity on customer accounts.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Maintained friendly and professional customer interactions.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Customer Service Supervisor
Incredible Pizza Company
Springfield, MO
05.2019 - 03.2021
- Coached employees through day-to-day work and complex problems.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Leader
Great American Cookie Company
Springfield, MO
10.2016 - 03.2021
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Willard High School
Willard, MO05-2018
Skills
- Records and Database Management
- Bookkeeping
- Expense Reporting
- Billing and Invoicing
- Complex Problem-Solving
- Strategic Planning
- Judgment and Decision-Making
- Coaching and Training
- Time Management
Timeline
Bookkeeper/Accountant
Incredible Pizza Company
04.2022 - Current
Deposit Services Clerk
Great Southern Bank
03.2021 - 04.2022
Customer Service Supervisor
Incredible Pizza Company
05.2019 - 03.2021
Shift Leader
Great American Cookie Company
10.2016 - 03.2021
High School Diploma -
Willard High School