Madison Koenig
Charleston,WV
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Charleston, WV
10.2023 - 12.2023
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Cashier
Good Life Apothecary
Charleston, WV
09.2023 - 11.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Herbert Hoover Highschool
Elkview, WV05-2021
Skills
- Workflow Optimization
- FDA Compliance
- Billing Support
- Insurance Verification
- Medication Dispensing
- Insurance Billing
- Regulatory Compliance
- Prescription Filling
- Supply Restocking
- Order Verification
- Stocking Shelves
- Point of Sale Systems Proficiency
- Processing Payments
- Pharmacy Operations
- Problem-Solving Skills
- Verifying Orders
- Operations Support
Certification
- pharmacy technician trainee
Languages
English
Native/ Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
10.2023 - 12.2023
Cashier
Good Life Apothecary
09.2023 - 11.2023
High School Diploma -
Herbert Hoover Highschool