Madison Kogut

Processed consumer and residential loan applications for diverse clientele, ensuring accuracy and timely approvals.

• Ensured compliance with federal and state regulations throughout the loan processing phase.
• Prepared loan documents, including promissory notes and closing document packages, facilitating smooth transactions.
• Verified accuracy of closing figures prior to disbursement of funds.
• Coordinated closing process with title companies and government clerks to ensure compliance and timely disbursement of funds.
• Assisted with pre and post-closing loan file review.
• Processed sales of secondary market loans, facilitating smooth transactions.
• Processed notes paid off, and satisfied collateral held by the notes such as mortgages, liens, etc.

• Addressed customer inquiries, answered questions, and resolved problems efficiently, enhancing customer satisfaction.
• Assisted our customers with their banking needs such as withdrawals, deposits, payments, creating bank checks (ie: Cashier's Checks and Money Orders) and cashing checks.
• Cultivated strong customer relationships, ensuring positive experiences and fostering loyalty.
• Balanced daily cash drawer, ensuring accurate cash management and accountability.
• Successfully counted and balanced out our cash vault, our coin-share, and coin machine.
• Collaborated as a team to problem-solve exceptionally ponderous issues that would arise.
• Maintained vigilance toward fraud prevention.
• Conducted accurate data entry for posted transactions in financial records.

• Led team of servers, bartenders, and front of house staff to ensure smooth operations.
• Monitored and addressed customer satisfaction to enhance guest experiences.
• Coordinated task assignments to staff to maintain efficient workflow.
• Provided bartenders with properly stocked register banks.
• Counted and closed all register banks after business hours.
• Counted server's cash and credit card transactions at the end of each staff member's shift.
• Located any transactional errors and corrected them.
• Supported team members in their responsibilities to ensure smooth operations.
• Ensured a clean and safe work environment.
• Reason For Leaving: Went on maternity leave 1 month prior to the birth of my son. Could not return as I did not have consistent childcare.

• Provided excellent, friendly, and timely dining experience for multiple groups of guests at once.
• Collaborated with team to deliver impeccable service and dining experiences for all guests.
• Utilized thorough knowledge of food allergens to confidently accommodate guests' dietary needs.
• Handled cash and credit card transactions accurately and efficiently.
• Readily completed duties and tasks assigned by management in a timely and orderly manner.
• Ensured safe handling of consumer products during daily operations.
• Maintained balance and stability while traveling with heavy goods across different sites.
• Reason For Leaving: Returned to original place of work to receive a promotion at Sprechers (currently known and rebranded as Lake City Social), once they reopened after the Covid-19 shutdown.

• Managed and influenced a team of waitstaff and bartenders.
• Ensured superlative guest satisfaction.
• Worked quickly and diligently with fellow team members to provide excellent customer service and an inviting dining atmosphere.
• Tended to any guest or staff grievances with quality solutions.
• Ability to make split-second decisions and multitask in a fast-paced work environment.
• Expansive knowledge and training with food safety standards, and the ability to confidently implement them.
• Assembled and distributed weekly schedules for bar and waitstaff.
• Distributed and oversaw tasks given to bar and waitstaff.
• Inspected the workplace before and after hours for continued safety and cleanliness.
• Aided and assisted staff members when in need of additional assistance.
• Counted and closed all bar register banks after business hours.
• Counted server cash and credit card transactions at the end of each staff member's shift.
• Secured premises by closing and locking all entry points after business hours.