Communicate directly via email and phone with physicians and their staff to ensure the high-quality integration of clinical testing into their current medical practice.
Collaborate cross- functionally with Lab Operations, Sales & Marketing, Reimbursement, Medical Affairs, and Diagnostics Leadership teams.
Communicate complex concepts effectively to patients, physicians, and laboratory staff.
Produce guides and training materials for the team.
Utilize de-escalation tactics to triage complaints from patients and physicians, and document the complaints clearly.
Assisted in the planning and execution of a new assay launch.
Ensure team cohesion through the maintenance of the team’s Master Task List and Workflow Guide using high level Excel skills.
Penikese Island School
Woods Hole, MA
Co-Director of Science Camp Program
05.2019 - 02.2020
Job overview
Planned and lead scientific and historic tours of the Island for school groups as a Naturalist and First Mate.
Collaborated with teachers, scientists, and board members in the ground-up development of the Summer Science Camp for middle-school aged children.
Created the science curriculum for the camp as well as outlining day-to-day logistics of camp life.
International Napoli Network
Naples, Italy
Volunteer Teacher
09.2018 - 11.2018
Job overview
Taught English as a second language in both a Primary and a Secondary school in Naples, Italy.
Devised and implemented lesson plans to meet the needs of students at varying grade levels and abilities.
Worked cooperatively with other teachers, administrators, and program managers to help students reach learning objectives.
Education
University of Massachusetts Boston
Boston, MA
Bachelor of Science from Biology
06.2021
University Overview
Relevant Coursework: Biology of Fishes, Marine Mammal Biology, Environmental Problems & Chemical Solutions, and Organic Chemistry.