Madison Lake
SAINT LOUIS,MO
Summary
Professional in the settlement industry with expertise in closing and construction escrow processes at The Title Center, LLC. Proven track record in analytical problem-solving, exceptional customer service, and fostering strong client relationships. Skilled in managing complex closing transactions and disbursement processes across construction projects, ensuring compliance and efficiency while adapting to new challenges.
Overview
10
10
years of professional experience
Work History
Settlement Agent/Construction Escrow Officer
The Title Center, LLC
Champaign And Edwardsville IL
06.2018 - Current
- Facilitated closing processes by preparing settlement statements and ensuring compliance with regulations.
- Coordinated communication between buyers, sellers, and lenders to streamline transaction workflows.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Managed disbursement processes across multiple construction projects involving diverse general contractors and lenders.
Administrative Assistant
First Community Title Services
Champaign, IL
06.2016 - 05.2018
- Managed scheduling and calendar appointments for closings, ensuring efficient time management.
- Processed incoming correspondence and prioritized communications for timely responses.
- Maintained filing systems and documentation, enhancing information retrieval efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma -
Parkland College
Champaign, ILSkills
- Analytical problem-solving
- Efficient multitasking
- Commitment to professional standards
- Responsive to new challenges
- Closing process expertise
- Customer service
Timeline
Settlement Agent/Construction Escrow Officer
The Title Center, LLC
06.2018 - Current
Administrative Assistant
First Community Title Services
06.2016 - 05.2018
High School Diploma -
Parkland College