Madison Lambert
Cherry Valley,CA
Summary
Dedicated professional with proven strengths in customer service and operational efficiency. Known for reliability and punctuality, ensuring exceptional guest experiences in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Expo Runner
Breakfast Shack
Redlands, CA
01.2025 - Current
- Delivered orders promptly to ensure customer satisfaction and operational efficiency.
- Coordinated with kitchen staff to streamline food preparation and service processes.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
- Monitored inventory levels, reporting shortages to management to minimize disruptions.
- Trained new team members on operational standards and best practices for service excellence.
- Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
Server/hostess
Johnny Russos Italian Kitchen
Banning, CA
04.2023 - 03.2025
- Delivered exceptional customer service to enhance dining experiences.
- Managed table assignments and coordinated with kitchen staff for timely meal delivery.
- Trained new servers on menu offerings and restaurant procedures for improved service consistency.
- Maintained cleanliness and organization of dining area to comply with health standards.
- Processed customer orders accurately using POS systems to ensure efficient transactions.
Restaurant Hostess
Brio Tuscan Grille
Dana Point, CA
03.2021 - 12.2022
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently to optimize seating arrangements.
- Assisted in training new host staff on operational procedures and customer service standards.
- Collaborated with kitchen and waitstaff to enhance guest experience during peak hours.
- Maintained cleanliness and organization of the front-of-house area for optimal presentation.
Education
High School Diploma -
21st Century Learning Institution
Beaumont, CASkills
- Quick learner
- Strong organization
- Cleanliness standards
- Food presentation
- Customer service
- Work ethic and integrity
- Cash handling
- Time management skills
- Reliability and punctuality
- Professionalism and courtesy
Timeline
Expo Runner
Breakfast Shack
01.2025 - Current
Server/hostess
Johnny Russos Italian Kitchen
04.2023 - 03.2025
Restaurant Hostess
Brio Tuscan Grille
03.2021 - 12.2022
High School Diploma -
21st Century Learning Institution