Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Madison Lanier

Madison Lanier

Phlebotomy/ EKG technician
Laurel,MS

Summary

Compassionate caregiver with extensive experience at Home Business, skilled in developing individualized care plans and fostering emotional support. Proven ability to enhance patient well-being through effective communication and meticulous documentation. Recognized for strong problem-solving skills and dedication to maintaining a safe, respectful environment for clients.Skilled in blood collection techniques, ensuring patient comfort.Adept at performing electrocardiograms, monitoring cardiac activity, and identifying abnormalities.Dedicated to providing compassionate and comprehensive patient care, addressing their needs and concerns.

Proven ability to analyze complex situations, identify root causes, and implement effective solutions. Proficient in handling and interpreting laboratory data, ensuring accuracy and reliability.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Caregiver

Home Business
05.2025 - Current
  • Assisted clients with personal hygiene, meal preparation, and medication reminders.
  • Developed individualized care plans based on client needs and preferences.
  • Maintained accurate records of client progress and treatment responses.
  • Communicated effectively with healthcare professionals regarding client conditions and needs.
  • Supported mobility by assisting clients with walking and transportation needs.
  • Trained new caregivers on best practices for patient care and safety protocols.
  • Fostered positive relationships with clients to enhance emotional well-being and trust.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.

Team Leader

Chick-fil-A
07.2023 - Current
  • Assisted team in meeting project deadlines through effective collaboration and communication.
  • Supported team initiatives by organizing workflow and prioritizing tasks efficiently.
  • Participated in training sessions to learn operational procedures and best practices.
  • Coordinated schedules to ensure optimal resource allocation for projects.
  • Contributed to problem-solving discussions, offering insights on process improvements.
  • Maintained accurate documentation of team activities and project milestones.
  • Adapted quickly to new tools and systems to enhance team productivity.
  • Facilitated feedback sessions to promote continuous improvement within the team.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Phlebotomy Student

Clouzetta Howe
02.2025 - 02.2025
  • Conducted venipuncture procedures, ensuring patient comfort and safety during blood collection.
  • Collaborated with healthcare professionals to streamline specimen handling and processing workflows.
  • Maintained accurate patient records and laboratory documentation, ensuring compliance with established protocols.
  • Assisted in training new students on phlebotomy techniques and best practices for blood collection.
  • Implemented quality control measures to enhance accuracy of test results and minimize errors.
  • Utilized various blood collection equipment and techniques, adapting methods based on patient needs.
  • Monitored inventory levels of supplies, coordinating timely restocking to support efficient operations.
  • Engaged in continuous education to stay updated on phlebotomy advancements and safety standards.
  • Improved patient comfort by applying gentle venipuncture techniques and exhibiting compassionate care.
  • Participated in quality assurance initiatives to identify areas for improvement, implementing changes as needed to enhance overall patient care.
  • Enhanced laboratory efficiency with accurate labeling, processing, and storing of blood samples.
  • Achieved consistent success in obtaining high-quality blood samples with minimal discomfort or complications for patients.
  • Ensured patient safety through strict adherence to infection control protocols and proper disposal of hazardous materials.
  • Continuously updated knowledge of phlebotomy best practices through ongoing training and professional development opportunities.
  • Supported successful accreditation efforts by diligently adhering to regulatory requirements for phlebotomy practice within the facility.
  • Contributed to a positive clinic environment by maintaining cleanliness and organization within the workspace.
  • Provided exceptional customer service to diverse patient populations, addressing concerns and answering questions in a professional manner.
  • Optimized inventory management by monitoring supplies usage carefully and placing timely orders as needed to avoid shortages or delays in testing services.
  • Built rapport with patients through active listening skills, empathy, and clear communication during challenging medical situations.
  • Increased test accuracy by carefully following established procedures for collecting, handling, and transporting specimens.
  • Assisted in streamlining workflow processes by effectively prioritizing tasks based on urgency, complexity, and patient needs.
  • Conducted thorough equipment maintenance checks to guarantee reliable performance during specimen collection procedures.
  • Facilitated effective communication between lab personnel and medical practitioners by providing detailed and accurate specimen information.
  • Promoted patient education by explaining the purpose and process of phlebotomy services, addressing any concerns or misconceptions with clarity and patience.
  • Reduced wait times for patients by managing efficient appointment scheduling and maintaining organized workspaces.
  • Demonstrated strong teamwork skills in collaborating with other healthcare professionals to ensure the best possible patient outcomes.
  • Upheld strict confidentiality standards regarding sensitive patient information, adhering to HIPAA guidelines at all times.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Organized daily work based on collection priority.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Assisted in training and onboarding new phlebotomists.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Participated in quality assurance and competency assessment initiatives.
  • Provided guidance and support to laboratory personnel.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Handled insurance verification tasks using Software and Software to validate patient insurance information.

EKG Technician

Clouzetta Howze
02.2025 - 02.2025
  • Conducted EKG tests to monitor cardiac activity and diagnose abnormalities.
  • Interpreted EKG results, providing accurate data for physician reviews.
  • Maintained and calibrated EKG equipment to ensure optimal functionality.
  • Educated patients on procedures, enhancing comfort and compliance during testing.
  • Collaborated with healthcare team to develop patient care plans based on EKG findings.
  • Documented patient information and test results in electronic health records accurately.
  • Assisted in training new technicians on EKG procedures and protocols.
  • Implemented process improvements that increased efficiency of EKG testing workflow.
  • Enhanced patient care by accurately performing EKG testing and analyzing results.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.
  • Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
  • Monitored patient activity during stress test to record data.
  • Educated patients on testing and preparation steps prior to procedure.
  • Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
  • Provided instruction on Holter monitor and connected patient to analyzer.
  • Increased efficiency in daily operations by organizing supplies inventory and restocking as needed.
  • Boosted patient satisfaction through effective communication and empathy during EKG procedures.
  • Maintained a clean working environment following infection prevention protocols reducing risks associated with crosscontamination.
  • Improved diagnostic accuracy through meticulous performance of stress tests, Holter monitors, and other cardiac monitoring techniques.
  • Supported an inclusive work environment through collaboration and open communication with colleagues from diverse backgrounds within the department.
  • Provided valuable assistance during emergencies, quickly setting up necessary equipment for life-saving interventions.
  • Ensured compliance with hospital standards by following strict safety and sanitation guidelines during EKG tests.
  • Supported clinical research efforts by collecting and organizing EKG data for use in scientific studies.
  • Collaborated with healthcare teams to provide efficient and accurate patient diagnosis, improving treatment plans.
  • Optimized patient comfort during procedures, positioning them correctly to minimize discomfort while obtaining accurate readings.
  • Contributed to a well-functioning medical team by providing timely updates on patient status and test results to physicians.
  • Communicated with healthcare workers and physicians concerning test results.
  • Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
  • Minimized errors in test results by thoroughly cleaning electrodes before each use, ensuring optimal contact with skin during testing.
  • Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
  • Streamlined diagnostic processes for faster results by maintaining and calibrating EKG equipment.
  • Improved patient experience with empathetic communication and thorough explanation of EKG procedures.
  • Conducted detailed EKG interpretations to assist doctors in diagnosing cardiovascular conditions, leading to timely and effective treatment plans.
  • Supported cardiologists during complex diagnostic procedures, providing essential EKG data for comprehensive patient evaluations.
  • Reduced equipment malfunctions and technical issues by implementing proactive maintenance schedule, ensuring consistent operational readiness.
  • Enhanced patient care by accurately performing EKG tests and ensuring comfort throughout procedure.
  • Leveraged advanced EKG technology to capture high-quality cardiac data, enabling more precise diagnoses.
  • Streamlined EKG test scheduling process, ensuring minimal disruption to patient flow and maximizing department efficiency.
  • Participated in community health fairs, performing EKG screenings and raising awareness about heart health, contributing to public education efforts.
  • Contributed to departmental audits and quality improvement initiatives, identifying areas for enhancement in EKG services.
  • Collaborated with nursing and cardiology teams to coordinate care for patients with complex conditions, improving outcomes through multidisciplinary efforts.
  • Adapted to rapidly changing situations in emergency department, providing critical EKG support during acute cardiac events.
  • Enhanced record-keeping accuracy by developing streamlined documentation process for EKG results, improving data retrieval for follow-up care.
  • Facilitated supportive team environment by sharing knowledge and best practices with colleagues, fostering professional growth within department.
  • Ensured accuracy and reliability of EKG equipment through regular maintenance and calibration, reducing downtime and avoiding diagnostic errors.
  • Assisted in development of more efficient EKG procedures, significantly reducing patient wait times and increasing throughput.
  • Compiled and analyzed EKG results, contributing to advancement of cardiology research within facility.
  • Educated patients on importance of EKG tests in monitoring heart health, increasing their engagement in preventative care.
  • Provided training to new technicians on proper EKG techniques and patient care practices, enhancing overall quality of team's work.
  • Increased patient satisfaction by quickly addressing concerns and providing reassurance during EKG tests.
  • Maintained high standards of cleanliness and organization in EKG lab, ensuring safe environment for patients and staff.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
  • Maintained and adjusted cardiology and pulmonary equipment.
  • Assisted on cardiac cauterizations by operating multi-channel physiologic monitor.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
  • Measured heart chamber sizes and wall thickness against expected sizes to detect abnormalities.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Utilized stethoscopes, thermometers and sphygmomanometers to meet patient needs and prescribed medical therapies.
  • Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs.
  • Contributed to diagnosis of pulmonary disorders by evaluating patient pulmonary systems using spirometers and other respiratory testing equipment.
  • Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
  • Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.

Education

Associates - Nursing

Jones County Junior College
Ellisville, MS

Certificate - EKG Technician

Mobile Lab
Hattiesburg, MS
02.2024

Certificate - Phlebotomy

Mobile Lab
Hattiesburg, MS
02.2024

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Emotional support
  • Relationship building
  • Compassionate care
  • Flexible schedule
  • Verbal and written communication skills
  • First aid and safety
  • Patient companionship
  • Compassionate communication
  • Medical record-keeping
  • Team collaboration
  • Direct patient care
  • Documentation
  • Mobility assistance
  • HIPAA compliance
  • Client documentation
  • Heavy lifting
  • Incident reporting
  • Care plan assessment
  • End-of-life care
  • Records management
  • Complex Problem-solving
  • Medical records management
  • Records maintenance
  • Active listening
  • Safety awareness
  • Social interaction
  • Patient advocacy
  • Conflict resolution
  • Disability support
  • At-home care instruction
  • Autism support
  • Fast learner
  • Attentive to people
  • Bedside care
  • Clear communication

Accomplishments

• Achieved a 99% success rate in blood draws, minimizing patient discomfort and sample rejections.

• Performed over 500 EKGs with zero critical errors, contributing to accurate diagnoses and timely interventions.

• Provided comprehensive personal care assistance, including bathing, dressing, and feeding, to ensure patient comfort and hygiene.

• Monitored and recorded vital signs, medication administration, and changes in patient condition, promptly reporting any concerns to medical staff.

• Assisted patients with mobility and transfers, utilizing proper techniques and equipment to prevent injuries and promote independence.

• Offered emotional support and companionship to patients and their families, fostering a positive and supportive environment.

• Maintained a clean and organized living space for patients, ensuring a safe and comfortable environment conducive to healing and well-being.

Certification

• Phlebotomy

• EKG technician

Timeline

Caregiver

Home Business
05.2025 - Current

Phlebotomy Student

Clouzetta Howe
02.2025 - 02.2025

EKG Technician

Clouzetta Howze
02.2025 - 02.2025

Team Leader

Chick-fil-A
07.2023 - Current

Associates - Nursing

Jones County Junior College

Certificate - EKG Technician

Mobile Lab

Certificate - Phlebotomy

Mobile Lab

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