Summary
Overview
Work History
Education
Skills
Timeline
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Madison Laskowski

Summary

Dynamic and results-driven professional with a strong background in customer service and team leadership at Starbucks Coffee Company. Proven ability to enhance team efficiency and maintain high standards of service. Skilled in inventory management and equipment sterilization, fostering a positive work environment while achieving operational goals.

Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.

Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Shift Leader

STARBUCKS COFFEE COMPANY
06.2024 - 06.2025
  • Assisted in training new team members on operational procedures and safety protocols.
  • Monitored inventory levels and communicated needs to ensure stock availability.
  • Supported management in maintaining high standards of customer service during shifts.
  • Coordinated daily shift activities to maximize team efficiency and productivity.
  • Implemented best practices for cleanliness and organization within work areas.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.

Barista

STARBUCKS COFFEE COMPANY
02.2023 - 06.2024
  • Prepared diverse coffee beverages following standardized recipes and customer preferences.
  • Maintained cleanliness and organization of work area to ensure efficient service delivery.
  • Operated espresso machines, grinders, and other equipment safely and effectively.
  • Assisted customers with menu selections, providing product knowledge and recommendations.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Followed exact recipes for mixing and preparing beverage and food items.

Dental Assistant

M Schreiber Ann DDC
01.2024 - 05.2024
  • Assisted in patient intake and management, ensuring smooth clinic operations.
  • Prepared treatment rooms and sterilized instruments following strict safety protocols.
  • Supported dentists during procedures by providing necessary instruments and materials.
  • Scheduled appointments and managed patient records using dental practice management software.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Lifegaurd

Camp Mack
05.2022 - 09.2022
  • Monitored activities to ensure safety and compliance with regulations.
  • Responded promptly to emergencies, providing first aid and CPR as needed.
  • Maintained cleanliness and organization of lake area, enhancing guest experience.
  • Conducted regular safety drills to prepare for emergency situations effectively.
  • Communicated safety instructions to patrons, promoting awareness and compliance.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Promoted water safety awareness with educational presentations to community groups.

Seasonal Sales Associate

Kohl's
09.2021 - 01.2022
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Supported store operations by performing cash handling and transaction processing accurately.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to implement promotional displays, increasing product visibility.

Education

No Degree - Political Science And Government

Lee University
Cleveland, TN

High School Diploma -

Northwood High School
Nappanee, IN
05-2022

Skills

  • Positive attitude
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Customer service focus
  • Strong verbal and written communication
  • Equipment sterilization
  • Dental impressions
  • Appointment scheduling
  • Staff supervision
  • Goal setting and tracking
  • Inventory counts

Timeline

Shift Leader

STARBUCKS COFFEE COMPANY
06.2024 - 06.2025

Dental Assistant

M Schreiber Ann DDC
01.2024 - 05.2024

Barista

STARBUCKS COFFEE COMPANY
02.2023 - 06.2024

Lifegaurd

Camp Mack
05.2022 - 09.2022

Seasonal Sales Associate

Kohl's
09.2021 - 01.2022

No Degree - Political Science And Government

Lee University

High School Diploma -

Northwood High School

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