Madison Laughlin
Mesa,AZ
Summary
Accomplished Lead Teacher at The Little Prospectors, adept in conflict resolution and Microsoft Office, enhanced student engagement through differentiated instruction strategies. Excelled in customer service at Kabats Ace Hardware, boosting efficiency and satisfaction. Skilled in training, mentoring, and building customer relationships, demonstrating exceptional multitasking and time management abilities. Seeking opportunities to expand my skills and contribute to professional growth within a dynamic organization.
Overview
8
8
years of professional experience
Work History
Lead Teacher
The Little Prospectors
10.2016 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Prepared for and coordinated annual state audits and quality assessments, ensuring compliance with quality first standards.
- Trained new hires to support their transition into leading child development rooms, ensuring smooth integration, and adherence to program standards.
Customer Service
Kabats Ace Hardware
06.2022 - 01.2023
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Streamlined front desk operations for improved efficiency and customer service.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Supported team with customer service issues, voids and returns.
- Assisted customers by providing exceptional customer service and processing transactions.
- Excelled in a fast-paced work environment, consistently maintaining high efficiency and accuracy while achieving set goals and targets.
Education
High School Diploma -
Desert Ridge High School
Mesa, AZ05-2016
Skills
- Key decision making
- Training and mentoring
- Team building
- Performance assessments
- Conflict Resolution
- Patience and Empathy
- Multitasking
- Customer relationship building
- Conflict De-escalation
- Time Management
- Microsoft Office
- Data Entry
Timeline
Customer Service
Kabats Ace Hardware
06.2022 - 01.2023
Lead Teacher
The Little Prospectors
10.2016 - Current
High School Diploma -
Desert Ridge High School
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