Madison Leas
Brainerd,MN
Summary
Detail-oriented and adaptable worker with a strong background in customer service and daily operations. Experienced in handling fast-paced shifts, supporting team goals, and maintaining high service standards. Ready to bring dependable, professional support to a busy workplace.
Overview
3
3
years of professional experience
Work History
City Carrier Assistant
United States Post Office
Deerwood, Minnesota
05.2026 - Current
- Delivered letters, parcels, and notices along assigned city route.
- Organized mail in delivery sequence to enhance workflow efficiency.
- Sorted mail into designated categories for efficient processing. for city routes at Postal Service facility.
- Collected outgoing mail from various sources to ensure timely dispatch.
Server/Bartender
Jackson House
Middletown, Delaware
09.2024 - 01.2026
- Delivered prompt, friendly service to Jackson House dining room guests, enhancing overall dining experience.
- Managed cash and card payments accurately, ensuring smooth financial transactions for guests.
- Effectively multitasked within a fast-paced environment.
- Maintained composure during busy periods, fostering positive customer interactions and satisfaction.
Lead Barista
Jasper Hotel
Fargo, North Dakota
09.2023 - 07.2024
- Trained new baristas on drink recipes and service standards.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Managed daily stock of coffee, milk, syrups, and pastry items.
- Operated POS system for guest orders and payment processing.
- Supervised café opening and closing routines for Jasper Hotel beverage service.
Education
High School Diploma -
Brainerd High School
Brainerd, MN05-2020
Associate of Science - Horticultural Science
North Dakota State University
Fargo, NDSkills
- Safety compliance
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Clear communication
- Honest and dependable
Timeline
City Carrier Assistant
United States Post Office
05.2026 - Current
Server/Bartender
Jackson House
09.2024 - 01.2026
Lead Barista
Jasper Hotel
09.2023 - 07.2024
High School Diploma -
Brainerd High School
Associate of Science - Horticultural Science
North Dakota State University