Oreal Williams
Memphis,TN
Summary
Committed to fostering a collaborative environment while ensuring safety compliance and maintaining delivery accuracy.
Professional courier with comprehensive experience in mail handling and delivery services. Known for consistently meeting delivery deadlines and maintaining high standards of accuracy and reliability. A collaborative team player who adapts to changing conditions and effectively manages time. Skilled in route optimization and customer service.
Overview
6
6
years of professional experience
Work History
City Carrier Assistant
United Postal Service
01.2025 - Current
- Processed and delivered mail efficiently to designated routes, ensuring timely service to customers.
- Assisted in sorting and organizing packages using automated systems for optimal workflow.
- Maintained accurate records of deliveries and pickups, enhancing operational accuracy.
- Trained new hires on postal procedures and customer service best practices, improving team performance.
- Collaborated with management to identify areas for process improvement, increasing efficiency in daily operations.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
Shift Coordinator
Sephora
10.2022 - 01.2025
- Coordinated shift schedules to optimize workforce efficiency and meet operational demands.
- Monitored team performance and provided feedback to enhance productivity and employee engagement.
- Implemented safety protocols, ensuring compliance with company standards and reducing incident rates.
- Trained new staff on procedures, fostering a collaborative work environment and enhancing team cohesion.
Shift Leader
Amazon
10.2019 - 10.2022
- Supervised team performance, ensuring adherence to operational standards and safety protocols.
- Coordinated workflow among associates to optimize efficiency and meet production targets.
- Trained new employees on processes, equipment usage, and safety measures to enhance team competency.
- Monitored inventory levels, conducting regular audits to maintain stock accuracy and availability.
- Implemented process improvements that streamlined daily operations and reduced bottlenecks in workflows.
Education
High School Diploma -
Craigmont High School
Memphis, TNCertificate - Certified Medical Assistance
Concorde Career College
Memphis, TN06-2026
Skills
- Mail processing
- Package sorting
- Delivery accuracy
- Record maintenance
- Team coordination
- Safety compliance
- Inventory management
- Operational efficiency
- Equipment operation
- Documentation management
- Shift scheduling
- Conflict resolution
Timeline
City Carrier Assistant
United Postal Service
01.2025 - Current
Shift Coordinator
Sephora
10.2022 - 01.2025
Shift Leader
Amazon
10.2019 - 10.2022
High School Diploma -
Craigmont High School
Certificate - Certified Medical Assistance
Concorde Career College