Teresa Lashley
Boonville,IN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
City Carrier Assistant
United States Postal Service, USPS
Boonville, IN
11.2021 - 05.2024
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
Store Manager
Prime Communications
Boonville, IN
04.2011 - 11.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Required -
- Extracurricular Activities: [Activity]
softball, volleyball, track. Helped coach Archery
Skills
- Issue Reporting
- Vehicle maintenance knowledge
- Relationships and rapport
- End-Of-Run Report (EOR)
- Mail Sorting
- Route Management
- Mail distribution
- Hand-Eye Coordination
- Route Navigation
- Route deliveries
- GPS use
- Mail-sorting and delivery sequence
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Relationship Building
- Team building
- Registered mail protocols
- Vehicle Maintenance
- Postal regulations
- Package handling
- Vehicle loading
- Weather Tolerance
- Parcel delivery
- Safety awareness
- Decision-Making
- Staff Management
- Team Leadership
- Strategic Planning
- Operations Management
- Goal Setting
- Inventory Management
- Schedule Management
- Inventory Control
- Employee Motivation
- Staff Development
- Customer Retention
- Assignment Delegation
- Operational Efficiency
- Organizational Management
- Management
- Policies and procedures implementation
- Health and safety compliance
- Sales Presentations
- Customer Relationship Management
- Project Leadership
- Work flow planning
- Invoice Processing
- Client Relationships
- Staff Training
- MS Office
- Social Media Marketing
- Budget Development and Management
- Performance monitoring
- Risk Management
- Customer Relationship Management (CRM)
- Sales background
- Onboarding and Orientation
- Retail Operations Management
- Business Planning
- Customer relations specialist
- Expense Reports
Workforce
Store Manager for over 13+ years. Work independently, multi-tasker, very organized detailed individual.
Timeline
City Carrier Assistant - United States Postal Service, USPS
11.2021 - 05.2024
Store Manager - Prime Communications
04.2011 - 11.2021
Boonville High School - Required,