Summary
Overview
Work History
Education
Skills
Workforce
Timeline
Teresa Lashley

Teresa Lashley

Boonville,IN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

City Carrier Assistant

United States Postal Service, USPS
11.2021 - 05.2024
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.

Store Manager

Prime Communications
04.2011 - 11.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Required -

Boonville High School, Boonville, IN
  • Extracurricular Activities: [Activity]

softball, volleyball, track. Helped coach Archery

Skills

  • Issue Reporting
  • Vehicle maintenance knowledge
  • Relationships and rapport
  • End-Of-Run Report (EOR)
  • Mail Sorting
  • Route Management
  • Mail distribution
  • Hand-Eye Coordination
  • Route Navigation
  • Route deliveries
  • GPS use
  • Mail-sorting and delivery sequence
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Relationship Building
  • Team building
  • Registered mail protocols
  • Vehicle Maintenance
  • Postal regulations
  • Package handling
  • Vehicle loading
  • Weather Tolerance
  • Parcel delivery
  • Safety awareness
  • Decision-Making
  • Staff Management
  • Team Leadership
  • Strategic Planning
  • Operations Management
  • Goal Setting
  • Inventory Management
  • Schedule Management
  • Inventory Control
  • Employee Motivation
  • Staff Development
  • Customer Retention
  • Assignment Delegation
  • Operational Efficiency
  • Organizational Management
  • Management
  • Policies and procedures implementation
  • Health and safety compliance
  • Sales Presentations
  • Customer Relationship Management
  • Project Leadership
  • Work flow planning
  • Invoice Processing
  • Client Relationships
  • Staff Training
  • MS Office
  • Social Media Marketing
  • Budget Development and Management
  • Performance monitoring
  • Risk Management
  • Customer Relationship Management (CRM)
  • Sales background
  • Onboarding and Orientation
  • Retail Operations Management
  • Business Planning
  • Customer relations specialist
  • Expense Reports

Workforce

Store Manager for over 13+ years. Work independently, multi-tasker, very organized detailed individual.

Timeline

City Carrier Assistant - United States Postal Service, USPS
11.2021 - 05.2024
Store Manager - Prime Communications
04.2011 - 11.2021
Boonville High School - Required,

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Teresa Lashley