Madison Lesher
Noblesville,IN
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
4
4
years of professional experience
Work History
Property Administrator
Story Point
08.2024 - Current
- Reviewed legal documents such as leases before execution to ensure compliance with local, state and federal regulations.
- Provided regular financial reporting to property owners, keeping them informed of revenue trends and expenses.
- Managed lease agreements, ensuring timely renewals and accurate documentation.
- Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Memory Care Director
The Springs At Lafayette
07.2022 - 07.2024
- Conducted tours of facility to prospective residents and families.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Recruited and hired highly talented individuals bringing great skills and passion to work.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Patient Advocate
Private Client
05.2021 - 07.2022
- Facilitated communication between patients, families and healthcare providers to support comprehension.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Worked effectively with staff from all departments to coordinate resolutions.
- Advocated for patient rights and access to support resources in healthcare settings.
- Monitored patient progress and provided emotional support.
- Collected and analyzed patient feedback to evaluate quality of care.
- Provided excellent customer service to patients and medical staff.
Education
MBA -
Purdue University Global
Lafayette, IN08.2024
Bachelor of Science - Healthcare Administration
Purdue University Global
Lafayette, IN10.2023
Completed Coursework Towards Degree - Healthcare Administration
Indiana University Bloomington
Bloomington, IN08.2019
Associate of Science - Business Administration
Ivy Tech Community College of Indiana
Indianapolis, IN05.2018
Skills
- Detail Oriented
- Marketing and advertising
- Yardi software
- Administrative tasks
- Effective Communication
- Interpersonal Skills
- Sorting and Categorizing
- Accounts receivable
Timeline
Property Administrator
Story Point
08.2024 - Current
Memory Care Director
The Springs At Lafayette
07.2022 - 07.2024
Patient Advocate
Private Client
05.2021 - 07.2022
MBA -
Purdue University Global
Bachelor of Science - Healthcare Administration
Purdue University Global
Completed Coursework Towards Degree - Healthcare Administration
Indiana University Bloomington
Associate of Science - Business Administration
Ivy Tech Community College of Indiana
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