Madison Lewis
Minden,LA
Summary
I currently have no legal experience in a law firm setting, however, am enrolled at LSU in the Paralegal Program. From this program, I have thus far learned how to handle questions that resolve concerns with great problem-solving ability, possess attention to detail, brief cases, conduct legal research and analysis, case management and documentation, etc.
I am great at multitasking, and managing time to meet performance targets and deadlines. I have strong skills in writing, organizing, and project management. I can conduct research, collect witness statements, organize files and much more.
Overview
7
7
years of professional experience
Work History
Cosmetologist
Sport Clips, Roots Beauty Room
06.2017 - 12.2023
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, maintained client satisfaction for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all clients.
- Increased salon revenue by upselling products and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized care plans and positive attitude.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
Education
Paralegal Program - Law
LSU
Baton Rouge, LA05.2025
Associate of Science -
Bossier Parish Community College
Bossier City, LA01.2025
License - Cosmetology
Arthur's Cosmetology School
Conway, AR05.2017
Skills
- Clear Communication
- Client Education
- Reflective listening
- Document drafting
- Document Preparation
- Calendar Management
- Legal writing
- File Organization
- Proofreading
- Database Research
- Project Management
- Attention to Detail
- Critical Thinking
- Deadline Monitoring
- LexisNexis
- Work Prioritization
- Schedule Coordination
- Project Organization
- Good Judgment and Decision Making
- Database Searching
- Can type 60 WPM with 98% accuracy
Timeline
Cosmetologist
Sport Clips, Roots Beauty Room
06.2017 - 12.2023
Paralegal Program - Law
LSU
Associate of Science -
Bossier Parish Community College
License - Cosmetology
Arthur's Cosmetology School
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