Madison Lira
Spring,TX
Summary
Highly motivated professional with experience in direct patient care, medical office management and training new employees. Committed to delivering high-quality healthcare and exceptional customer service. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant- Triage
Women's Healthcare Affiliates
The Woodlands, TX
08.2014 - Current
- Performed clinical duties, including rooming patients, conducting in-office testing and procedures, NST monitoring, taking vital signs, and administering injections.
- Managed paperwork and transactions, initiated referrals and prior authorizations, scheduled appointments, triaged patient concerns, and performed a variety of other administrative duties to support clinic operations.
- Prepared and sterilized instruments for examinations and procedures while also ensuring all equipment was routinely cleaned and maintained for optimal efficiency.
- Trained new employees, providing them with the necessary skills and knowledge to perform their roles effectively.
Interim Clinical Manager
Women's Healthcare Affiliates
The Woodlands, TX
04.2024 - 05.2024
- Assigned tasks and closely monitored employee performance to ensure efficient workflow and achieve goals.
- Promptly and professionally addressed patient concerns, ensuring high levels of patient satisfaction and trust.
- Facilitated effective communication among staff members, fostering a collaborative work environment that significantly improved overall team performance.
- Accurately inputted employee time for payroll processing and managed time-off requests, ensuring seamless payroll operations and compliance with company policies.
Certified Medical Assistant
Woodlands OB/GYN- The Woodlands
The Woodlands, TX
01.2012 - 08.2014
- Prepped and assisted in surgical procedures such as LEEP, Hysteroscopy D&C and Essure procedures ensuring adherence to sterile techniques and providing necessary support to the physicians.
- Prepared patients for surgery by verifying their identity, completing consent forms, reviewing current medications and allergies, and administering preoperative medications.
- Conducted various clinical duties, including rooming patients, performing in-office testing, administering injections, taking vital signs and sterilizing instruments.
- Ordered and maintained inventory of medical supplies and equipment, ensuring functionality and availability.
- Performed various administrative duties, including scheduling appointments, handling medication refills, and notifying patients of test results.
Education
Basics/ Medical Assisting Certification -
Lone Star Community College
Montgomery/North Harris05-2011
High School Diploma -
The Woodlands High School
05-2009
Cosmetology Operator License -
Oakridge High School
05-2009
Skills
- Effective communication
- Employee performance
- Workflow management
- Scheduling/Coordinating
- Time management
- Staff training
- Computer Skills
References
References available upon request.
Timeline
Interim Clinical Manager
Women's Healthcare Affiliates
04.2024 - 05.2024
Certified Medical Assistant- Triage
Women's Healthcare Affiliates
08.2014 - Current
Certified Medical Assistant
Woodlands OB/GYN- The Woodlands
01.2012 - 08.2014
Basics/ Medical Assisting Certification -
Lone Star Community College
High School Diploma -
The Woodlands High School
Cosmetology Operator License -
Oakridge High School
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