Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madison Lontz

Camp Hill,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Ophthalmic Technician

Kilmore Eye Associates
Mechanicsburg, PA
07.2022 - Current
  • Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
  • Educated patients about eye care needs and safety practices related to vision health issues.
  • Transferred knowledge by training ophthalmic assistants, technicians and interns.
  • Communicated with patients to obtain and document medical histories.

Optometric Technician

Wheatlyn Eye Care
Manchester, PA
08.2019 - 07.2022
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventative measures needed.
  • Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Developed strategies to improve operational efficiency of the patient services department.

Therapeutic Recreational Aide

Bucktail Medical Center
Renovo, PA
06.2016 - 05.2019
  • Assisted in the implementation of behavior management strategies for disruptive individuals.
  • Collaborated with other staff members to develop new ideas for recreational programming.
  • Provided support to individuals with disabilities during recreational activities.
  • Facilitated referrals to other professionals such as home health aides or geriatric specialists when needed.

Education

Master of Science - Human Services

Capella University
Minneapolis, MN
03-2019

Bachelor of Science - Psychology

Mansfield University of Pennsylvania
Mansfield, PA
05-2017

Skills

  • Customer Communication and Empathy
  • Logical reasoning
  • Customer Service
  • Interpersonal Communication
  • Flexible and Adaptable
  • Data entry abilities
  • Computer Literacy
  • Organized and detail-oriented
  • Excellent active listening
  • Problem-Solving
  • HIPAA Compliance
  • Records Management
  • Positive Attitude

References

References available upon request.

Timeline

Ophthalmic Technician

Kilmore Eye Associates
07.2022 - Current

Optometric Technician

Wheatlyn Eye Care
08.2019 - 07.2022

Therapeutic Recreational Aide

Bucktail Medical Center
06.2016 - 05.2019

Master of Science - Human Services

Capella University

Bachelor of Science - Psychology

Mansfield University of Pennsylvania

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Madison Lontz