Hi, I’m
Madison Lopez
New York,NY
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
years of professional experience
Work History
Northwestern MutualNew York, NY
Receptionist
02.2023 - Current
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Scheduled and confirmed appointments and meetings for management team.
Gymtime Rhythm & Glues New York, NY
Receptionist
09.2022 - 02.2023
Job overview
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or postal mail.
- Responded to inquiries from callers seeking information.
CitarellaNew York, NY
Cashier
09.2022 - 09.2022
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Forever 21New York, NY
Brand Ambassador
07.2022 - 09.2022
Job overview
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
Forrest SolutionsNew York, NY
Meeting Support Specialist
06.2022 - 08.2022
Job overview
- Planned both small and large events with unique budget, schedule and client demands.
- Organized cables to prevent tangling and prevent confusion for other technicians.
- Configured hardware, devices and software to set up work stations for employees.
Acceptance NowNew York, NY
Assistant Manager
05.2021 - 06.2022
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Answered inbound calls to greet and assist customers with various needs and questions.
- Completed sales payments, refunds and exchanges and issued store credit.
- Issued refunds, merchandise exchanges and price adjustments in compliance with company policies.
Ulta Beauty Inc.New York, NY
Sales Associate
02.2020 - 04.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding makeup, and accessories.
Boys And Girls HarborNew York, NY
Student Counselor
01.2019 - 02.2020
Job overview
- Pointed students to relevant information about academic and personal support services available on campus.
- Advised students individually and in groups on academic programs for individual interests.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Bath And Body Works, Limited BrandsNew York, NY
Sales Associate
10.2018 - 01.2019
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding scent, accessories and proper care for merchandise.
Education
Coalition School For SocialNew York, NY
High School Diploma
06.2018
Skills
- Office Equipment Operation
- PC Proficiency
- Sorting and Labeling
- Customer and Client Relations
- Meeting Preparation
- Multi-Line Telephone Systems
- Time Management
- Organization and Efficiency
- Reception Desk Management
- Strategic Planning
- Schedule Management
- Microsoft Office
Timeline
Receptionist
Northwestern Mutual
02.2023 - Current
Receptionist
Gymtime Rhythm & Glues
09.2022 - 02.2023
Cashier
Citarella
09.2022 - 09.2022
Brand Ambassador
Forever 21
07.2022 - 09.2022
Meeting Support Specialist
Forrest Solutions
06.2022 - 08.2022
Assistant Manager
Acceptance Now
05.2021 - 06.2022
Sales Associate
Ulta Beauty Inc.
02.2020 - 04.2021
Student Counselor
Boys And Girls Harbor
01.2019 - 02.2020
Sales Associate
Bath And Body Works, Limited Brands
10.2018 - 01.2019
Coalition School For Social
High School Diploma