Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madison Lopez

Buda

Summary

Dependable customer service industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hard-working approach. Seeks out opportunities to go above and beyond basics, improve processes, and increase customer satisfaction.


Overview

4
4
years of professional experience

Work History

Sales Associate

Lululemon
06.2024 - Current
  • Enhanced customer satisfaction by providing personalized product recommendations and exceptional service resulting in a 23% improvement in customer satisfaction ratings.
  • Handled cash transactions efficiently while adhering to company cash handling policies increasing the average membership per transaction rate to over 80% period over period.
  • Trained and mentored new associates on product knowledge and operational procedures for seamless onboarding.
  • Assisted in developing visual displays that attracted customer attention and promoted featured products.

Hair Salon Assistant

Tropical Goddess Salon
12.2023 - 05.2024


  • Enhanced client experience by providing product recommendations based on individual needs.
  • Implemented inventory tracking systems to monitor product levels and reduce waste.
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.

Cashier

HEB
10.2021 - 11.2023
  • Bagged groceries for customers, pushed carts into the corrals so guests had easy access to them.
  • Personal shopped for guests groceries and delivered to there cars.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.



Education

Bachelors - Business Management

Texas State University
San Marcos, TX
12-2026

High School Diploma -

Moe And Gene Johnson High School
Buda TX
05-2023

Skills

  • Proficient in Word, Excel, PowerPoint, Google Sheets, Google Docs,
  • Exceptional customer service
  • Problem-solving skills
  • Time management
  • Teamwork and collaboration
  • Excellent people skills

Accomplishments

  • Texas Cosmetology license
  • Florist certification

Timeline

Sales Associate

Lululemon
06.2024 - Current

Hair Salon Assistant

Tropical Goddess Salon
12.2023 - 05.2024

Cashier

HEB
10.2021 - 11.2023

Bachelors - Business Management

Texas State University

High School Diploma -

Moe And Gene Johnson High School

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