- Web Development and Design
- Music
- Video Gaming
- Reading
- Graphic Design
Max K. Canfield
Swartz Creek
Summary
Highly organized high school graduate with the ability to efficiently balance two schools, and maintain a 3.75 GPA. Proven interpersonal, written and verbal communication skills as demonstrated during a competition at the BPA state conference.
Over 3.0GPA through two years of coursework seeking a Bachelor's Degree at Saginaw Valley State University.
Overview
1
1
year of professional experience
Work History
Sales Associate
Gill-Roy's Hardware
09.2024 - 12.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
IT Help Desk Technician
Saginaw Valley State University
08.2023 - 01.2024
- Performed tests of functionality, security, and performance of different workstations and devices.
- Configured hardware, devices, and software to set up work stations for employees.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Used ticketing systems to manage and process support actions and requests.
Education
High School Diploma -
Swartz Creek High School
Genesee Career Institute
Flint, MIBachelor of Computer Information Systems - Computer And Information Systems
Saginaw Valley State University
Bay City, MI06-2027
Skills
- Proficient in Computer Applications
- Proficient in Operating Systems
- Microsoft Windows and Mac
- Experienced with Word, PowerPoint, and Excel
- Proficient in learning software applications quickly
- Proficient in Google sheets, docs, slides, and forms
- Building rapport
- Client service
- Multi-tasking strength
- Store opening and closing
- Inventory tracking
Accomplishments
- OSHA Career Safe 10-hour Training Certification
- IT Fundamentals+ CompTIA
- Base Camp Challenge Center Certification of Completion, earned May 2022 Effective Communication and Leadership Community and Team Building Problem Solving and Responsible Behavior
Interests
Timeline
Sales Associate
Gill-Roy's Hardware
09.2024 - 12.2024
IT Help Desk Technician
Saginaw Valley State University
08.2023 - 01.2024
Genesee Career Institute
High School Diploma -
Swartz Creek High School
Bachelor of Computer Information Systems - Computer And Information Systems
Saginaw Valley State University
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