Madison M Lortscher
Neenah,WI
Summary
State-certified Nursing Assistant with two years of experience in a healthcare setting. Proficient and kindhearted caregiver offering outstanding bedside care, especially to those with memory loss. Provides exceptional care due to attention to detail, allowing for the fulfillment of resident needs. Consistently maximizes satisfaction, safety, and wellness while serving patients of all cultures and backgrounds. Motivated to self-improve and thrive in the field of nursing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Heartwood Homes Senior Living
02.2022 - Current
- Provide physical support to assist 35+ residents in performing activities of daily living
- Serve as advocate for each patient's needs during shift exchanges or meetings with other caregivers and supervisors
- Change linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
- Obtained medication training to administer resident's medication, take blood sugars, and give insulin
- Document patient information, vitals, and care activities in paper health records
- Care for geriatric residents with Dementia and various disabilities such as MS and developmental disabilities.
Head Hostess
Applebee's Neighborhood Bar & Grill
06.2021 - 02.2022
- Seated patrons based on guest preferences and seating availability
- Managed waiting list sometimes up to 10-15 parties
- Answered customer questions about hours, seating, and menu information
- Minimized customer service complaints by expertly managing customer expectations during busy periods
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
Education
Bachelor of Science - Nursing
University of Wisconsin - Oshkosh
Oshkosh, WI05.2027
High School Diploma -
Neenah High School
Neenah, WI05.2023
Skills
- Compassionate
- Chronic Disease Management
- Dementia and Alzheimer's knowledge
- Reliable team player
- Attention to Detail
Certification
- WI Nurse Aid/ Home Health Aide (CNA)
- Medication Administration
- First Aid and Choking
- Standard Precautions
- Fire Safety and Prevention
Timeline
Certified Nursing Assistant
Heartwood Homes Senior Living
02.2022 - Current
Head Hostess
Applebee's Neighborhood Bar & Grill
06.2021 - 02.2022
Bachelor of Science - Nursing
University of Wisconsin - Oshkosh
High School Diploma -
Neenah High School
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