Madison Lusinger
Marble Falls
Summary
Outgoing and customer-focused, bringing a friendly demeanor and excellent communication skills to create positive experiences. Knowledge of current market trends and product features, combined with the ability to operate point-of-sale systems and manage inventory. Aiming to enhance customer satisfaction and drive sales through personalized service and effective problem-solving. Experience in leadership, communication, technology, and multiple career-based skills. Used to fast-paced work environments.
Overview
5
5
years of professional experience
Work History
Receptionist
Advanced Pain Care
Cedar Park
02.2025 - Current
- Greeted and assisted visitors, ensuring a positive first impression.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained calendar for office staff efficiently.
- Coordinated office supplies inventory, placing orders as needed to maintain stock.
- Ensured front desk area remained organized and welcoming for clients and staff.
Retail Sales Worker
The Wild Navy
Lago Vista
10.2024 - 01.2025
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Greeted customers and provided outstanding customer service.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked effectively in fast-paced environments.
Summer Day Camp Director
City Of Marble Falls
05.2021 - 05.2024
- Enhanced camper experience by developing and implementing engaging, age-appropriate activities.
- Supported professional development opportunities for staff members by offering workshops or training sessions in child development, conflict resolution, and other relevant topics.
- Facilitated seamless communication between staff members through regularly scheduled meetings and consistent email updates regarding scheduling changes or important announcements.
- Ensured a successful end-of-summer celebration by planning a memorable event that showcased camper achievements and fostered strong connections between families.
- Continuously assessed and improved staff performance through ongoing feedback, evaluations, and individualized coaching sessions.
- Addressed behavioral issues among campers using a proactive approach that fostered respect among peers while promoting personal growth.
- Managed day-to-day operations, maintaining an organized and efficient camp environment for all participants.
Retail Sales Worker
Blair's Western Wear
05.2020 - 08.2020
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
Education
BBA - Business Administration
Austin Community College
Austin, TX05-2027
No Degree - Construction Management
Tarleton State University
Stephenville, TXSkills
- Patience and empathy
- Public relations
- Strong leadership
- Technology proficiency
- Activity planning
- Problem-solving
- Customer engagement
- Time management
- Interpersonal relations
- Sales techniques mastery
- Goal-oriented mindset
- Store maintenance
- Patience and empathy
Timeline
Receptionist
Advanced Pain Care
02.2025 - Current
Retail Sales Worker
The Wild Navy
10.2024 - 01.2025
Summer Day Camp Director
City Of Marble Falls
05.2021 - 05.2024
Retail Sales Worker
Blair's Western Wear
05.2020 - 08.2020
BBA - Business Administration
Austin Community College
No Degree - Construction Management
Tarleton State University
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