Madison Mabee

Wellness Account Coordinator: June 2025 - April 2026 | Promoted to Wellness Account Manager in April 2026

• Primary relationship owner of an assigned group if contact
• Works closely with clients to identify health and wellness program needs and consult on best practices for solutions and setup
• Collaborates with internal Marquee Health team to bring the vision to life and keep them on track with deliverables throughout the program year
• Manages all aspects of program performance such as benchmark goals, developing and following project plans, problem resolution, and communication strategies

• Improves employee wellness by encouraging the use of the WebMD One platform
• Promotes healthy lifestyles by providing educational resources for employees
• Organizes health fairs, seminars, and other wellness-related events to promote overall employee wellbeing
• Increases employee participation in wellness program by creating promotional materials
• Met with employees to do 1on1 health coaching sessions
• Set up biometric screening appointments to complete the screenings and educated the employees on their results

• Fostered a welcoming atmosphere with friendly interactions and attentive service
• Communicated with units to facilitate visitation
• Helped assist in finding rooms for family members/friends

• Managed all social media platforms
• Created promotional pieces for events
• Hosted recipe nights, family nights, and new patient events
• Scheduled appointments for current and new patients

• Greeted and checked in members before class started
• Directed and handled incoming calls
• Cold called potential new members
• Processed upgrades, downgrades, and cancellations in company's software