Madison Malouff
Farmington
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Durango Joes
05.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Babysitter
N/A
08.2012 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Barista
Starbucks
08.2022 - 05.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Shift Manager/ Assistant Manager
Durango Joes
05.2019 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
Bachelor of Arts - Psychology
University of New Mexico
Albuquerque, NM05.2025
Bachelor of Arts - History
University of New Mexico
Albuquerque, NM05.2025
High School Diploma -
Farmington High School
Farmington, NM05.2022
Skills
- Money Handling
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Customer rapport
- Client relations strength
- Consistently meets sales goals
- Organization
- Problem resolution
- Detail Orientation
Timeline
Assistant Manager
Durango Joes
05.2023 - Current
Barista
Starbucks
08.2022 - 05.2023
Shift Manager/ Assistant Manager
Durango Joes
05.2019 - 08.2022
Babysitter
N/A
08.2012 - Current
Bachelor of Arts - Psychology
University of New Mexico
Bachelor of Arts - History
University of New Mexico
High School Diploma -
Farmington High School
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