Madison Maraist
Austin,TX
Summary
I am a graduate of the University of Arkansas with a degree in Management and a minor in Marketing, seeking a position in recruitment. I am highly motivated, dedicated, and eager to both contribute and grow within a dynamic team environment. My strong communication skills and outgoing personality enable me to effectively engage with new individuals and quickly build meaningful connections. I thrive in roles that involve networking and establishing relationships, as I believe your network is your net worth! I am eager to contribute my skills and enthusiasm to your organization and am confident that my proactive approach will support the team’s objectives and overall success.
Overview
5
5
years of professional experience
Work History
Hostess/Server
The Gramercy
Austin, TX
11.2023 - Current
- Demonstrated strong multitasking skills by handling phone calls, guest greetings, and reservation logs simultaneously
- Ensured timely reservations by accurately taking phone and walk-in bookings while considering scheduling requirements and kitchen capacity.
- Provided prompt service for food and beverages, addressing customer needs attentively.
- Utilized POS system to efficiently handle orders, bills, and complimentary items
- Established lasting connections with repeat customers
- Executed tasks related to opening and closing shifts to ensure a seamless transition between services in the dining area
- Maintained cleanliness in dining room and work areas by bussing and resetting tables
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Hostess/Server
Dylan’s on 9th
Beaumont, TX
07.2019 - 08.2023
- Managed customer inquiries and order requests by presenting menus, taking detailed orders for food and beverages
- Cleaned and reset tables to keep dining room areas and expo station clean.
- Assisted customers with carry-out service.
- Implemented setup of advertising signs and displays at various locations including front door, counters, and tables.
- Stocked storage areas of produce before and after shifts.
- Performed duties to aid in food preparation at the expo line
- Cultivated warm relationships with regular customers
- Used slow periods to restock supplies, ice boxes, condiments, silverware, and to-go orders.
Hostess
The Oasis on Lake Travis
Austin, TX
04.2019 - 09.2019
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners and bussers in maintaining a consistently prepared dining area for all guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of wait times.
- Collected information from arriving customers to seat groups or place them on the waitlist.
- Watched dining area to evaluate server loads and calculate accurate wait times
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Bachelors in Business Management -
University of Arkansas
Fayetteville, AR05.2023
Skills
- Quick Learner
- Building relationships
- Interpersonal and social skills
- Adaptive
- Outgoing personality
- Goal-oriented mindset
- Strong organizational skills
Timeline
Hostess/Server
The Gramercy
11.2023 - Current
Hostess/Server
Dylan’s on 9th
07.2019 - 08.2023
Hostess
The Oasis on Lake Travis
04.2019 - 09.2019
Bachelors in Business Management -
University of Arkansas