Madison Martin
Liberty,Tennessee
Summary
Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort. Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
The Webb House Retirement Home
Smithville, Tennessee
03.2024 - Current
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed safe lifting and transferring techniques to transport residents.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Instructed family members on how to provide bedside care.
- Organized oral medications for clients following dosage and schedule requirements.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Helped with any needs that the residents requested.
- Assisted with any bathroom needs such as showers, using the bathroom, and getting ready for the day
Golf Cart Attendant
Honky Tonk National
Sparta, Tennessee
05.2023 - 10.2023
- Monitored pace of play and communicated with golfers and staff to ensure smooth flow.
- Greeted customers and answered questions regarding golf cart rental policies.
- Provided courteous and efficient service to all golf course patrons.
- Assisted with loading, unloading heavy items onto, from the back of golf carts.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Provided directions to customers on how to safely operate a golf cart.
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Worked closely with staff members in order to maintain efficient workflow.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Sold tickets and collected additional fees from customers for special services.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Assisted customers in selecting the appropriate golf cart for their needs.
- I answered phone calls and worked with customers remotely.
- Waitressed for customers staying to eat in the restaurant.
Cashier
615 Threads
Smithville, Tennessee
07.2020 - 07.2021
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Collected payments and provided accurate change.
- I organized the shelves.
- Checked-out customers who were buying items.
Education
High School Diploma -
Dekalb County High Schools
Smithville, TN05-2023
Associates of Radiologic Technologies - Radiologic Technologist
Fortis College
Cookeville, TNSkills
- Compassionate client care
- Medication coordination
- Documentation
- State regulations
- Progress documentation
- Alzheimer's care
- Problem-solving
- Client documentation
- Social interaction
- Direct patient care
- Care plan assessment
- ADL assistance
- English fluency
- Adaptability and flexibility
- Compassionate care
- Reliability and punctuality
- Indirect patient care
- Team collaboration
- Multitasking and organization
- Quality program protocols
- Community activities
- Daily living assistance
- Relationship building
- Compassion and empathy
- Respectful and compassionate
- Verbal and written communication
- Stress management
- Conflict resolution
- Behavior redirection
- Dementia care
- Care plan adherence
- Time management
Affiliations
- exercise/working out
- reading
- research
Accomplishments
- graduating high school
- elected most athletic in senior class
Certification
- caregiver
Languages
English
Professional
Timeline
Caregiver
The Webb House Retirement Home
03.2024 - Current
Golf Cart Attendant
Honky Tonk National
05.2023 - 10.2023
Cashier
615 Threads
07.2020 - 07.2021
High School Diploma -
Dekalb County High Schools
Associates of Radiologic Technologies - Radiologic Technologist
Fortis College
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