Madison Martinez
The Woodlands,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Respiratory Therapy position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Memorial Community Service Corps Volunteer
Montgomery County Food Bank
06.2023 - 06.2023
- Improved community engagement by organizing and leading various volunteer initiatives.
- Managed food drives that collected nutritious meals for those facing food insecurity within the community.
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
Check-In/Directions Volunteer
Montgomery County March For Babies
05.2023 - 05.2024
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Guest Service Representative
Nothing Bundt Cakes
09.2021 - 09.2022
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Managed guest inquiries via telephone, and in-person communication, ensuring accurate information delivery.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Education
High School Diploma -
The Woodlands High School
The Woodlands, TX05.2019
Associate of Applied Science - Respiratory Care
Lone Star College
Kingwood, TX 01.2023 - 12.2024
Associate of Science -
Lone Star College System
Spring, TX 2022.01 - 2024.12
Skills
- Client Inquiries
- Verbal and Writing Communication
- Customer Satisfaction
- Serve Customer Needs
- Hygiene Standards
- Organizational Management
- Staff Training
- Active Listening
- Time Management
Additional Information
References
Cathreen Lagimas - Clinical Instructor
(832) 660-3395
Ramiro Sepulveda - Clinical Instructor
(559) 709-5927
Timeline
Memorial Community Service Corps Volunteer
Montgomery County Food Bank
06.2023 - 06.2023
Check-In/Directions Volunteer
Montgomery County March For Babies
05.2023 - 05.2024
Associate of Applied Science - Respiratory Care
Lone Star College
01.2023 - 12.2024
Associate of Science -
Lone Star College System
2022.01 - 2024.12
Guest Service Representative
Nothing Bundt Cakes
09.2021 - 09.2022
High School Diploma -
The Woodlands High School
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