Madison May
Myrtle Beach,SC
Summary
Dynamic and professional, with a proven track record at Gulfstream Cafe, I excel in customer interaction and upselling techniques. Leveraging strong work ethic and beverage preparation skills, I consistently enhance customer satisfaction and dining experience, demonstrating exceptional service and efficiency in high-volume settings.
Overview
4
4
years of professional experience
Work History
Server
Gulfstream Cafe
Murrells Inlet, SC
01.2024 - Current
- Took orders from customers accurately and in a timely, manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Provided exceptional service to a high volume of daily customers.
Server
Mariola Italian
Wooster, OH
05.2023 - 11.2023
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Restaurant Hostess
City Square Steakhouse
Wooster, OH
12.2020 - 04.2023
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Answered the telephone to provide dining information and take reservations.
Education
High School Diploma -
Norwayne
Creston, OH05-2022
Skills
- Effective Task Management
- Beverage preparation
- Experienced In Upselling Techniques
- Positive and professional
- Customer Interaction
- Strong work ethic
- Customer service
Timeline
Server
Gulfstream Cafe
01.2024 - Current
Server
Mariola Italian
05.2023 - 11.2023
Restaurant Hostess
City Square Steakhouse
12.2020 - 04.2023
High School Diploma -
Norwayne
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