Summary
Overview
Work History
Education
Skills
Timeline
Generic

MADISON MCCLAIN

Summary

Effective leader committed to learning, developing skills in strategic communication, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments, working independently and collaborating with others on group projects.

Overview

4
4
years of professional experience

Work History

Cafe Associate

Port Gamble General Store And Cafe
05.2022 - 08.2023
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Trained new employees on company policies, menu offerings, and best practices for excellent customer service.
  • Coordinated catering orders for special events, maximizing revenue opportunities for the business.
  • Implemented creative merchandising strategies that showcased products and boosted sales performance.
  • Collaborated with team members to improve overall cafe operations, resulting in increased efficiency and positive customer feedback.

Front Desk Receptionist

Kingston Fitness
03.2021 - 08.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Assistant Office Administrator

McClain Landscape Servies Inc.
03.2019 - 03.2020
  • Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
  • Processed expense reports accurately and submitted them within required deadlines for prompt reimbursement.
  • Improved communication channels by updating contact information for clients, vendors, and staff members regularly.
  • Assisted in the management of daily office operations, ensuring smooth workflow and timely completion of tasks.
  • Reduced paperwork backlog by diligently organizing digital files into an easily accessible database system.

Education

Bachelor of Arts - Public Relations

Washington State University
Pullman, WA
05.2024

Associate of Arts -

Olympic College
Bremerton, WA
06.2021

Skills

  • Organization
  • Customer Service
  • Staff Leadership
  • Team Collaboration
  • Office Organization
  • Filing systems
  • Schedule and calendar management
  • Bookkeeping

Timeline

Cafe Associate

Port Gamble General Store And Cafe
05.2022 - 08.2023

Front Desk Receptionist

Kingston Fitness
03.2021 - 08.2021

Assistant Office Administrator

McClain Landscape Servies Inc.
03.2019 - 03.2020

Bachelor of Arts - Public Relations

Washington State University

Associate of Arts -

Olympic College
MADISON MCCLAIN