Effective leader committed to learning, developing skills in strategic communication, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments, working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
Work History
Cafe Associate
Port Gamble General Store And Cafe
05.2022 - 08.2023
Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
Trained new employees on company policies, menu offerings, and best practices for excellent customer service.
Coordinated catering orders for special events, maximizing revenue opportunities for the business.
Implemented creative merchandising strategies that showcased products and boosted sales performance.
Collaborated with team members to improve overall cafe operations, resulting in increased efficiency and positive customer feedback.
Front Desk Receptionist
Kingston Fitness
03.2021 - 08.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Assistant Office Administrator
McClain Landscape Servies Inc.
03.2019 - 03.2020
Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
Processed expense reports accurately and submitted them within required deadlines for prompt reimbursement.
Improved communication channels by updating contact information for clients, vendors, and staff members regularly.
Assisted in the management of daily office operations, ensuring smooth workflow and timely completion of tasks.
Reduced paperwork backlog by diligently organizing digital files into an easily accessible database system.
Education
Bachelor of Arts - Public Relations
Washington State University
Pullman, WA
05.2024
Associate of Arts -
Olympic College
Bremerton, WA
06.2021
Skills
Organization
Customer Service
Staff Leadership
Team Collaboration
Office Organization
Filing systems
Schedule and calendar management
Bookkeeping
Timeline
Cafe Associate
Port Gamble General Store And Cafe
05.2022 - 08.2023
Front Desk Receptionist
Kingston Fitness
03.2021 - 08.2021
Assistant Office Administrator
McClain Landscape Servies Inc.
03.2019 - 03.2020
Bachelor of Arts - Public Relations
Washington State University
Associate of Arts -
Olympic College
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