Madison McClendon
New Bedford,MA
Summary
Compassionate college student pursuing a Bachelor’s in Psychology and a minor in Sociology, with hands-on experience in youth and community programs. Fostered positive environments, demonstrated leadership, and delivered strong customer service. Committed to supporting growth and well-being while honing skills in communication, problem-solving, and teamwork.
Overview
5
5
years of professional experience
Work History
Counselor
Kennedy Summer Day Program
05.2026 - Current
- Supervised groups of children in structured summer program, fostering safety and active engagement
- Planned and led recreational and educational activities that enhanced social and emotional development
- Built positive relationships with participants, acting as a role model and mentor to support their growth
- Assessed individual needs of campers, providing personalized support to enhance emotional well-being.
- Collaborated with parents and staff to create a safe, inclusive environment for all attendees.
Office Assistant
City of New Bedford
01.2026 - 06.2026
- Developed and implemented office procedures, increasing operational efficiency and consistency.
- Facilitated communication between departments, enhancing collaboration and workflow processes.
- Organized and maintained filing systems for easy retrieval of documents and records.
- Managed office supplies inventory, ensuring efficient stock levels and timely procurement.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Paid Intern
Amherst Survival Center (Campus Pantry)
09.2025 - 05.2026
- Supported daily operations through check-out, inventory management, and stocking supplies to ensure smooth functionality
- Delivered friendly, respectful customer service to enhance experiences of diverse campus community
- Promoted a sense of belonging among visitors through the implementation of welcoming practices.
- Assisted in inventory management, tracking supplies and minimizing waste
Program Monitor
City of New Bedford
08.2023 - 08.2025
- Supervised youth programs to ensure a safe and supportive environment for personal growth
- Organized and facilitated engaging group activities that fostered community involvement and teamwork
- Communicated effectively with participants and families to enhance program satisfaction and support
Junior Counselor
Youth Opportunities Unlimited
06.2023 - 08.2024
- Led outdoor and educational activities for youth ages 9–14, fostering engagement and learning
- Encouraged teamwork, safety, and positive behavior among participants, enhancing group cohesion
- Completed CPR and First Aid training to ensure participant safety during activities.
Busser
Brew Fish
07.2022 - 08.2022
- Assisted servers by delivering food and beverages efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely service and order accuracy.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Reset and cleaned tables quickly to prepare for new customers.
Ice Cream Server
Kool Kone
06.2021 - 08.2022
- Provided exceptional customer service in fast-paced environment, enhancing customer satisfaction
- Ensured cleanliness and adherence to health and safety regulations, contributing to safe dining experience
- Processed customer payments accurately at the point of sale. and assisted customers with product selections
Education
Bachelor of Arts - Psychology, Sociology
University of Massachusetts Amherst
Amherst, MA06.2029
Diploma -
New Bedford High School
New Bedford, MA06.2025
Skills
- Leadership
- Communication
- Customer Service
- Group Facilitation
- Youth development
- Problem Solving
- Critical Thinking
- Adaptability
- Public Speaking
Accomplishments
- Dean’s List
- AP Scholar Award
- Honor Roll
- Employee of the Week
Timeline
Counselor
Kennedy Summer Day Program
05.2026 - Current
Office Assistant
City of New Bedford
01.2026 - 06.2026
Paid Intern
Amherst Survival Center (Campus Pantry)
09.2025 - 05.2026
Program Monitor
City of New Bedford
08.2023 - 08.2025
Junior Counselor
Youth Opportunities Unlimited
06.2023 - 08.2024
Busser
Brew Fish
07.2022 - 08.2022
Ice Cream Server
Kool Kone
06.2021 - 08.2022
Bachelor of Arts - Psychology, Sociology
University of Massachusetts Amherst
Diploma -
New Bedford High School