Madison Medrano
North Hollywood,CA
Summary
Compassionate individual with experience supporting at risk youth. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Site Supervisor
Optimum Performance Institute
01.2020 - 10.2023
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Resolved issues among clients to encourage growth and reengagement to the program
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Prepared and submitted reports on client progress and safety conditions to upper management.
- Created and implemented plans for client safety and progress.
- Developed and maintained positive relationships with clients
Lead Independent Living Specialist
Optimum Performance Institute
09.2022 - 10.2023
- Assisted clients with living independently through skill-building and mentoring in areas such as creating daily routines and time management
- Made medications available in accordance with psychiatrist's instructions.
- Trained new staff members on best practices for building rapport with clients as well as proper documentation
- Assisted morning shift supervisor with scheduling and assigning daily tasks to ILS on shift.
- Providing proper shift reports and passing on key information to the next shift
Independent Living Specialist
Optimum Performance Institute
01.2020 - 12.2020
- Helped clients with managing their personal space, hygiene, and mental well being.
- Ensuring safety protocols and procedures were followed and up to date.
- Coordinated assistance for arrival to individual/ group therapy appointments.
- Provided direct support for clients struggling with self harm urges
Site Coordinator
Summer Night Lights - GRYD
06.2019 - 08.2019
- Supervised crew of over 11 employees.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Recruited volunteers to assist with fundraising and community outreach.
- Develop plans to increase and maintain youth and family participation
- Collaborate with law enforcement, schools, and other agencies to ensure family involvement
Youth Squad Member
Summer Night Lights - GRYD
06.2017 - 08.2017
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Supervised community activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between community members by listening to complaints and finding appropriate solutions.
- Conducted rounds within facility to facilitate safe execution of recreation activities and monitor participation numbers.
Education
Bachelor of Arts - Criminology And Justice Studies
California State University of Northridge
Northridge, CA05.2019
Skills
- Progress Monitoring
- Client Transportation
- Client Documentation
- HIPAA Compliance
- Crisis Intervention
- Active Listening
- Goal Setting
- Self-Advocacy Support
- Interpersonal Communication
- Documentation and Reporting
Certification
- Crisis Prevention Intervention - 3/24/23 - 3/24/24
- CPR Certified - 3/4/22 - 3/4/24
- DBT Skills Training - 05/2020
Languages
Spanish
Native or Bilingual
Timeline
Lead Independent Living Specialist
Optimum Performance Institute
09.2022 - 10.2023
Site Supervisor
Optimum Performance Institute
01.2020 - 10.2023
Independent Living Specialist
Optimum Performance Institute
01.2020 - 12.2020
Site Coordinator
Summer Night Lights - GRYD
06.2019 - 08.2019
Youth Squad Member
Summer Night Lights - GRYD
06.2017 - 08.2017
Bachelor of Arts - Criminology And Justice Studies
California State University of Northridge
- Crisis Prevention Intervention - 3/24/23 - 3/24/24
- CPR Certified - 3/4/22 - 3/4/24
- DBT Skills Training - 05/2020
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