Madison Mercado
ROCHESTER,NY
Summary
Self motivated with a proven track record in client relationship management and meeting sales goals. Skilled in documentation and reporting, with a positive attitude that fosters team collaboration and enhances customer satisfaction. Committed to leaning new skills and enhancing any work space with a positive attitude.
Overview
2
2
years of professional experience
Work History
Delivery Driver
GrubHub
Rochester, NY
08.2025 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting deadlines without compromising quality or safety.
- Created set schedule and goals to meet
- Resolved customer inquiries and issues promptly, enhancing overall service experience.
- Money management and tax education enhanced to meet state and personal expectations.
Beauty Advisor
Kohl's
Webster, NY
09.2024 - 08.2025
- Assisted customers in selecting through a wide range of beauty products based on individual needs and preferences.
- Expanded and maintained clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Adapted quickly to new product launches and changes in store promotions or policies while collaborating with team members to create promotional displays.
- Met sales goals, supporting team with new techniques to assist and improve our reach while engaging with customers.
- Trained new team members on store technology and processes
- Maintained front of store stock as well as backstock. Preforming audits and other necessary processes to maintain store organizational health.
Education
High School Diploma -
East Ridge Senior High School
Irondequoit, NY06-2024
Skills
- Time management
- Problem-solving
- Client relationship management
- Documentation and reporting
- Positive attitude
Timeline
Delivery Driver
GrubHub
08.2025 - Current
Beauty Advisor
Kohl's
09.2024 - 08.2025
High School Diploma -
East Ridge Senior High School