Madison Michaelson
Lebanon,TN
Summary
Achieved high levels of motivation in pursuing new challenges and opportunities. Enhanced team dynamics through a robust work ethic and adaptability. Mastered new skills rapidly, contributing to effective independent work. Elevated customer service standards by excelling in multitasking and time management. Delivered exceptional customer experiences, fostering loyalty and satisfaction.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Primrose School of Mt. Juliet
Mount Juliet, TN
06.2025 - Current
- Managed daily administrative operations, ensuring efficient office workflow and support for staff.
- Coordinated scheduling and communication among faculty, parents, and students to enhance engagement.
- Assisted in planning school events, contributing to successful execution and positive community involvement.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Support Staff
Primrose School of Mt. Juliet
Mount Juliet, TN
05.2023 - 06.2025
- Trained new staff on operational procedures and company policies.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Communicated with clients on behalf of staff to relay messages and information.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Food & Beverage: Outdoor Vendor & Stocker
Walt Disney World Resort
Orlando, Florida
01.2023 - 05.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills and resolving issues efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Primrose School of Mt. Juliet
Explorer's Teacher
Mount Juliet, TN
08.2021 - 08.2022
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Participated in professional development opportunities to stay abreast of current trends in early childhood education.
- Created a positive, nurturing environment for young students.
Education
Bachelor of Science - Professional Studies: Organizational Leadership
Tennessee Technological University
Cookeville, TNAssociate of Science - Business Administration
Volunteer State Community College
Gallatin, TN12.2023
Skills
- Punctual
- Emergency Procedures
- Excellent communication skills
- Guest service
- Complaint Handling
Timeline
Administrative Assistant
Primrose School of Mt. Juliet
06.2025 - Current
Support Staff
Primrose School of Mt. Juliet
05.2023 - 06.2025
Food & Beverage: Outdoor Vendor & Stocker
Walt Disney World Resort
01.2023 - 05.2023
Primrose School of Mt. Juliet
Explorer's Teacher
08.2021 - 08.2022
Associate of Science - Business Administration
Volunteer State Community College
Bachelor of Science - Professional Studies: Organizational Leadership
Tennessee Technological University