Shae'Leah Paige
Sacramento,CA
Summary
Organized and dependable administrative professional with hands-on experience in both dental and corporate office settings. Known for creating a welcoming, professional environment while keeping daily operations running smoothly and efficiently. Brings strong attention to detail, the ability to multitask in fast-paced environments, and a genuine commitment to supporting both team success and exceptional customer service.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
True Oral Surgery
El Dorado Hills, CA
01.2025 - Current
- Maintained OSHA compliance documentation and sterilization (autoclave) logs, supporting 100% adherence to safety and state regulations.
- Coordinated high-volume surgical schedules, contributing to efficient daily operations and reduced patient wait times.
- Trained and onboarded new front office team members on scheduling, patient registration, and office protocols.
- Developed and updated procedural guidelines and training materials to improve workflow and consistency.
- Collaborated with dentists and clinical staff to enhance patient experience and streamline administrative processes.
- Cross-trained in front office operations to ensure seamless coverage and continuity of patient care.
Executive Assistant/Notary
A and H Insurance
Reno, NV
01.2023 - 01.2025
- Coordinated executive schedules, ensuring effective time management and prioritization of key meetings.
- Notarized legal documents for clients, colleagues and management for business accounts.
- Facilitated onboarding process for notary applications including fingerprinting processes and background check submissions.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Reduced supply expenses by 23% by leveraging business contract pricing with local suppliers.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Assistant Manager/Treatment Coordinator
Tooth Fairy Pediatric Dental
Reno, NV
02.2020 - 01.2023
- Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
- Managed patient scheduling, optimizing appointment flow and reducing wait times.
- Coordinated insurance verification processes, ensuring accurate coverage information for patients.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Performed various administrative tasks by filing, copying and faxing documents.
Customer Service Representative
Clark Pest Control
06.2019 - 01.2020
- Schedule appointments, mail invoices, and organized customer charts.
- Build relationships with customer accounts through interactive communication.
- Answers incoming customer calls regarding billing issues, service questions and general client concerns.
- Keep records of customer interactions, process customer accounts and file documents.
Education
Cosmetology License -
Milan Institute of Cosmetology
Reno, NV01.2021
High School Diploma -
Procter R. Hug High School
Reno, NV06.2018
Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Organizational & Prioritization Skills
- Time Management & Multitasking
- Proactive Problem-Solving
- Editing & Proofreading
- Strong Attention to Detail
- Accounts Receivable
- HIPAA Compliance
- Strong leader with excellent oral and written communication skills
- Telephone Etiquette
- Customer care
- Punctual
Timeline
Administrative Assistant
True Oral Surgery
01.2025 - Current
Executive Assistant/Notary
A and H Insurance
01.2023 - 01.2025
Assistant Manager/Treatment Coordinator
Tooth Fairy Pediatric Dental
02.2020 - 01.2023
Customer Service Representative
Clark Pest Control
06.2019 - 01.2020
Cosmetology License -
Milan Institute of Cosmetology
High School Diploma -
Procter R. Hug High School