Ellen Gudino
Anaheim,CA
Summary
Administrative professional with 7+ years of experience supporting multiple partners in a fast-paced public accounting firm. Skilled in executive support, client communication, billing, and engagement administration with a strong commitment to organization, accuracy, and exceptional service.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
SingerLewak LLP
03.2019 - Current
- Provide executive administrative support to multiple partners in a fast-paced public accounting firm.
- Manage partner calendars, coordinate meetings, and prepare agendas, reports, and client documents to enhance workflow efficiency.
- Communicate professionally with clients regarding invoices, engagement documentation, scheduling, and general inquiries.
- Process billing, expense reports, and accounts receivable follow-up, ensuring accuracy in financial records and timely client interactions.
- Maintain confidential client information while ensuring accuracy, professionalism, and attention to detail.
- Provide cross-functional administrative support during staff absences, maintaining continuity in client service and daily operations.
- Prepare engagement letters and related client documentation using PracticePro 365, Microsoft Dynamics 365, and SafeSend.
Receptionist/Administrative Assistant
ECORP Consulting
05.2018 - 12.2018
- Managed phone calls, emails, and walk-in clients to streamline front desk operations and improve overall service quality.
- Welcomed visitors and customers with professionalism, offering friendly and knowledgeable assistance to enhance their experience.
- Performed clerical tasks such as document scanning, filing, and data entry to support smooth daily office operations.
Receptionist/Administrative Assistant
SIMPSON CHEVROLET
10.2015 - 04.2018
- Greeted visitors and customers, providing professional and knowledgeable assistance to enhance their experience.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Answered phone and directed incoming calls to appropriate offices, ensuring efficient communication.
- Confirmed appointments and updated client records while effectively communicating with clients.
Education
Fullerton College- Associate of Arts
Skills
- Executive Support
- Calendar Management
- Client Communication
- Invoice Processing
- Accounts Receivable
- Microsoft Office Suite (Word, Excel, Outlook)
- Microsoft Dynamics 365
- SafeSend
- Adobe Acrobat
Timeline
Administrative Assistant
SingerLewak LLP
03.2019 - Current
Receptionist/Administrative Assistant
ECORP Consulting
05.2018 - 12.2018
Receptionist/Administrative Assistant
SIMPSON CHEVROLET
10.2015 - 04.2018
Fullerton College- Associate of Arts