Summary
Work History
Education
Skills
Timeline
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MADISON MINSON
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MADISON MINSON

Department of Social Services Children's Division
Sugar Creek

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Children's Division Investigator

Department of Social Services
Kansas City, MO
04.2026 - Current
  • Conduct thorough investigations to assess eligibility for social services benefits
  • Collaborate with multidisciplinary teams to develop comprehensive case assessments
  • Analyze data and evidence to identify patterns of fraud and abuse in benefit programs
  • Prepare detailed reports documenting findings and recommendations for program improvements

Fulfillment Technician

Beleaf Medical
Smithville, MO
02.2025 - 04.2026
  • Verify customer information and eligibility to meet internal compliance and safety standards
  • Maintain precise inventory levels through digital tracking systems, audits, cycle counts, and reporting discrepancies
  • Organize and secure back-of-house storage with efficient product rotation and labeling procedures

Lead

V3 Industries
O'Fallon, MO
07.2024 - 02.2025
  • Supported store operations including opening/closing procedures, cash management, and maintaining compliance with state regulations
  • Assisted with task delegation, and break coordination to maintain proper coverage during peak hours
  • Provided hands-on support with customer interactions and resolving service issues
  • Monitored inventory movement, assisted with stock counts, and ensured accurate product tracking and reporting

Receptionist

BesaMe Wellness/Swade
Warrensburg, MO
02.2023 - 07.2024
  • Welcomed and checked in guests while managing customer information accurately in digital systems
  • Answered phones and provided front-line support
  • Ensured efficient customer flow and minimized wait times for optimal service

Server

Heroes Pub
Warrensburg, MO
07.2022 - 02.2023
  • Provided fast, friendly service in a high-volume restaurant environment while balancing multiple tables at once
  • Crafted and beverages with consistent quality and presentation standards
  • Managed bar inventory, stocking, and product rotation to reduce waste

Assistant Manager

Blackadder Two (Closed Location)
Warrensburg, MO
01.2022 - 07.2022
  • Created weekly employee schedules to ensure proper staffing and efficient shift coverage
  • Maintained strong relationships with local vendors, overseeing order placement and product deliveries
  • Handled closing duties including cash reconciliation, deposits
  • Coordinated fair tip distribution and upheld transparent team standards

Direct Support Professional

Abilities LLC
Warrensburg, MO
05.2019 - 01.2022
  • Assisted individuals with developmental and physical disabilities in daily living tasks while promoting independence and choice
  • Supported behavioral, emotional, and social development
  • Monitored client well-being and documented progress, behaviors, and incident reports according to HIPAA and company policies
  • Administered medication and followed care plans as directed by healthcare professionals

Assistant Manager

Fastlane Warrenton Oil Co.
Troy, MO
09.2016 - 08.2018
  • Supported daily store operations including opening/closing procedures, shift planning, and delegating tasks to staff
  • Managed cash handling, register balancing, and bank deposits with a high degree of accuracy
  • Assisted with onboarding, coaching, and performance support for team
  • Monitored inventory levels and placed orders

Education

Bachelor of Science (B.S.) - General Studies, Psychology Minor

University of Central Missouri
Warrensburg, MO, US
05-2023

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Time management
  • Multitasking Abilities
  • Flexible and adaptable

Timeline

Children's Division Investigator

Department of Social Services
04.2026 - Current

Fulfillment Technician

Beleaf Medical
02.2025 - 04.2026

Lead

V3 Industries
07.2024 - 02.2025

Receptionist

BesaMe Wellness/Swade
02.2023 - 07.2024

Server

Heroes Pub
07.2022 - 02.2023

Assistant Manager

Blackadder Two (Closed Location)
01.2022 - 07.2022

Direct Support Professional

Abilities LLC
05.2019 - 01.2022

Assistant Manager

Fastlane Warrenton Oil Co.
09.2016 - 08.2018

Bachelor of Science (B.S.) - General Studies, Psychology Minor

University of Central Missouri

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MADISON MINSONDepartment of Social Services Children's Division
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