Madison Molan
Spokane,WA
Summary
Entry level position where I can contribute to a company’s success and one where there are opportunities for advancement
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
21
21
years of professional experience
Work History
Cashier, Server
Didier’s Yogurt & More
01.2010
- Open and closer
Cashier, Server, Busser
Soulful Soups and Spirits
06.2014 - 04.2017
- Also Soup and Bread Maker.
West with AT&T Tech Support
09.2013 - 01.2014
- Customer Service as well as Technical Support for AT&T’s Smartphones
Manager, Cashier
Tangerine Boutique
05.2011 - 08.2013
- Open and closer, Assistant store designer and buyer
Cashier
Jimmy Johns
05.2010 - 05.2011
- Open and closer, Sandwich Artist
Private English Tutor
12.2008 - 05.2009
- Taught elementary school students English, volunteered in summer and winter programs, taught private English lessons, Volunteered at Orphanage, organized seasonal activities, lesson planned
Cashier
Tangerine Boutique
06.2008 - 12.2008
- Assisted customers with product selections and inquiries to enhance shopping experiences.
- Coordinated with stock team to expedite restocking of high-demand items.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
Rencorp
01.2004 - 01.2005
- Custodial duties, organizational clerk, delivery assistant
Bartender
Manito Golf & Country Club
05.2017 - 07.2019
- Provided exceptional customer service, ensuring satisfaction through prompt and friendly interactions.
- Prepared and served a diverse range of beverages, adhering to established recipes and presentation standards.
- Maintained cleanliness and organization of bar area, promoting a safe and efficient workspace.
Bartender
Umi Sushi
07.2019 - 10.2021
- Developed knowledge of drink offerings, enabling personalized recommendations based on customer preferences.
- Implemented effective cash handling procedures, ensuring accurate transactions and balancing at end of shifts.
- Served high customer volumes during special events, nights, and weekends.
Real Estate Agent
Century 21 Beutler & Associate
07.2021 - Current
- Conducted property showings and open houses, facilitating client interactions to showcase listings effectively.
- Developed marketing materials and online listings to enhance property visibility and attract potential buyers.
- Assisted clients in understanding market trends, providing insights for informed decision-making during transactions.
- Utilized CRM software to manage client relationships, ensuring timely follow-ups and maintaining accurate records.
- Conducted property showings and open houses, engaging potential buyers effectively.
- Conducted market analysis to identify trends and pricing strategies for listings.
Education
High School Diploma -
North Atlantic Regional School
01.2009
Skills
- Moderate knowledge of Microsoft Office Suites Proven top-notch customer service skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Customer complaint resolution
- Guest services
- Inventory management
- Up-selling techniques
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Conflict resolution
- Cultural awareness
- Cross-selling
- Order coordination
Timeline
Real Estate Agent
Century 21 Beutler & Associate
07.2021 - Current
Bartender
Umi Sushi
07.2019 - 10.2021
Bartender
Manito Golf & Country Club
05.2017 - 07.2019
Cashier, Server, Busser
Soulful Soups and Spirits
06.2014 - 04.2017
West with AT&T Tech Support
09.2013 - 01.2014
Manager, Cashier
Tangerine Boutique
05.2011 - 08.2013
Cashier
Jimmy Johns
05.2010 - 05.2011
Cashier, Server
Didier’s Yogurt & More
01.2010
Private English Tutor
12.2008 - 05.2009
Cashier
Tangerine Boutique
06.2008 - 12.2008
Rencorp
01.2004 - 01.2005
High School Diploma -
North Atlantic Regional School
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