Summary
Overview
Work History
Education
Skills
Timeline
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Madison Moody

Willow Park ,Tx

Summary

Versatile and dependable, with a proven track record at Howard Kane Plumbing and Adventure Kids Playcare, I excel in schedule management and fostering nurturing environments. Demonstrated ability to enhance customer satisfaction and maintain professional spaces, I bring patience, reliability, and first aid certification to any team.

Overview

6
6
years of professional experience

Work History

Nanny

Self
08.2023 - Current
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Provided developmentally appropriate activities for children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication.
  • Encouraged children to be understanding and patient with others.
  • Transported children to and from activities.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Built positive and nurturing environments to support child social and emotional growth.

Assistant to President

Howard Kane Plumbing
05.2021 - 05.2023
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Proofread and edited documents for accuracy and grammar.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Manager

Adventure Kids Playcare
08.2018 - 08.2020
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Diploma -

Fossil Ridge High School
Fort Worth, TX

Esthetics

Ogle Beauty School
Hurst, TX

Skills

  • Patience and understanding
  • Friendly
  • Reliability and Trustworthiness
  • Approachable
  • Cheerful and energetic
  • Active listener
  • Dependable
  • People-oriented
  • First aid and CPR certified

Timeline

Nanny

Self
08.2023 - Current

Assistant to President

Howard Kane Plumbing
05.2021 - 05.2023

Manager

Adventure Kids Playcare
08.2018 - 08.2020

Diploma -

Fossil Ridge High School

Esthetics

Ogle Beauty School

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Madison Moody